Student

Summary:

This is an excellent opportunity for an enthusiastic and highly motivated self-starter with a desire to make a significant contribution to our Billing Services team.

Responsibilities:

• Handling of Policy DEC Print and Referrals – Sort and attach appropriate inserts with policy DEC prints for mailing to clients and brokers, enter in OPUS the print batch numbers that have been completed and are ready for mailing, pull and hand deliver DEC referrals to appropriate underwriters, communicate with mailroom and underwriters accordingly regarding policy DEC prints, ensure stock volumes are on hand and complete daily pulse report.
• Email Monthly Broker Statements – Email broker statements.
• Scheduling Collection Payments – Process CPT (change of payment terms) transactions in IIS system to schedule collection payments as per report received from Database Technician.
• Daily Billing Mail – Sort, track and distribute incoming mail.
• Daily Returned Billing Notices – Prepare and forward client and interested party returned notices to brokers for follow-up. Note the policy in IIS system accordingly.
• Registered Letters – Prepare registered letters for mailing for Personal and Commercial Departments.
• Daily Billing Faxes – Sort, track and email faxes to the appropriate individual.
• Index Returned Registered and Collection Letters – Scan and index returned registered letters for Billing, Personal and Commercial departments and index collection letters for Billing department.
• Monthly Broker Experience and Loss Run Reports – Create PDF attachments and email reports to brokers.
• Returned Policy DECs – Hand-deliver all returned policy DECs to the appropriate underwriters.
• Reception Coverage - Providing back-up support for Reception as needed.

Qualifications:

• University degree or College diploma in Accounting.
• CIP designation preferred; minimum GIE certificate mandatory (or willing to enrol and complete within 12 months).

• Minimum two years of experience in an accounting role.
• Minimum two years in a customer service role, preferably in the P&C insurance industry.
• Strong verbal and written communication skills.
• Proven track record of providing a superior level of customer service.
• Intermediate skill level with Microsoft Office.
• Ability to work well under pressure with minimum supervision.
• Ability to handle a large volume of transactions.
• Ability to multi-task and work to deadlines.
• Strong interpersonal skills and a team player.
• Accuracy and strong attention to detail is required.

L'Unique and Unica are equal opportunity employers, so we encourage all Women, persons with disabilities, Indigenous people as well as visible and ethnic minorities to apply.