Program Manager, Paediatric Project ECHO

About SickKids

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built – nor could it be maintained – without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.

Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.

Position Description

Reporting to the Manager, Learning Institute, the Program Manager oversees and executes key deliverables of the Paediatric Project ECHO Program. The Program Manager works closely with a variety of partners and collaborators (clinical teams, research teams, educators, administrative professionals and senior leaders) to ensure excellence in program delivery.

Paediatric Project ECHO is a primarily virtual Ministry of Health (MOH)-funded education program focused on improving the management of paediatric pain, obesity, complex care, and palliative care in Ontario. The program is operated by the SickKids Learning Institute. The mission of Paediatric Project ECHO is to create a virtual community of practice among interprofessional healthcare providers in order to enhance their skills and confidence managing paediatric patients. Paediatric Project ECHO does not provide direct care to patients. Instead, the program builds capacity among community-based providers to manage and care for specialized patients in rural, remote and underserved areas.

Here's What You'll Get to Do

• Oversee and support the work of the Paediatric Project ECHO team in delivering the program in collaboration with the Manager, Learning Institute.
• Ensure compliance with the MOH contract, including meeting contract obligations, reviewing and submitting quarterly and annual reports and responding to requests from MOH as needed.
• Build strong working relationships with the clinical leads and clinical team members who deliver the Paediatric Project ECHO content and act as a link between the ECHO Operations Team and each of the four specialties.
• Liaise with ECHO Ontario programs, the ECHO Institute (University of New Mexico) and other partners to exchange knowledge/experience and learn about best practices.
• Manage program budget and report on expenditure status to Learning Institute leadership and Finance team.
• Respond to needs for program improvement and identify opportunities for innovation.
• Build relationships with key partners and identify opportunities for collaboration and cross-promotion.
• Create and deliver presentations demonstrating program impact to raise awareness of program.
• Oversee program accreditation (continuing professional development) requirements and ensure accreditation status is maintained.

Here's What You'll Need

Essential Requirements

• Diploma or degree in a relevant field (e.g., health administration, public health, education, business).
• Minimum 3 years relevant work experience.
• Outstanding interpersonal and communication skills, both verbal and written.
• Exceptional organizational skills.
• Experience with partner engagement and change management.
• Strong facilitation skills.
• A continuous improvement mindset and the ability to propose and action creative solutions to address program needs
• Experience developing and managing complex budgets in Excel.
• Demonstrated commitment to equity, diversity and inclusion (EDI) and experience advancing EDI objectives.

Assets

• Certificate in project management or PMP designation.
• Experience working in healthcare and partnering with government.
• Experience leading community engagement and/or capacity building initiatives.
• Experience managing a virtual education program.
• Experience running education session using Zoom.

Here's What You'll Love

• This position is eligible for employee benefits coverage; including health and dental. The full benefits offered will be discussed at the time of position offer.
• A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.
• The Learning Institute team is dynamic and collaborative and we value lifelong learning. Staff are supported to pursue professional development both on the job and through formal and informal learning.
• A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
• The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.
• For more on why you'll love working at SickKids, visit our careers site.

Employment Type

• Permanent position: 35-hour work week
• Hybrid (Onsite and Remote) Work Model - necessary technology provided for remote work.

Our Commitment to Diversity

The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team.

When requested, SickKids will provide access and inclusion supports to eligible candidates to support their full engagement during the interview and assessment process. Information received related to access or inclusion will be addressed confidentially.

Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditional upon the Hospital’s receipt of all necessary documentation.

How to Apply

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