Business Systems Analyst - PolicyCenter

Company: Sovereign Insurance

Department: Information Technology

Employment Type: Regular Full-Time

Work Model: Hybrid (2 days/week in office)

Language: This role operates in English.

The Opportunity:

As a wholly owned subsidiary of the Cooperators General Insurance company, Sovereign Insurance believes your experience matters. This is our promise to not only our clients but to our employees as well, because we know the strength of our company starts with our people. The smart, curious and collaborative people who bring their whole heart and passion to work each day. But you can’t pour from an empty cup; we take care of the well-being of our people so that they are inspired to protect Canadian businesses and the lives, families and communities we impact. Join us and begin shaping your experience at Sovereign.

The Sovereign General Insurance Company is looking for a Business Systems Analyst - PolicyCenter. As the Business Systems Analyst - PolicyCenter, you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team responsible for translating concepts and requirements into client focused and effective system-based solutions. You will contribute to complex and diverse initiatives through formulating and defining system scope and objectives based on both user needs and a comprehensive understanding of the applicable business applications.

How you will create impact:

• Negotiating with and influencing stakeholders through the elicitation, documentation, and validation of requirements on enhancement initiatives involving various Business areas.
• Guiding the assessment and selection of technical solutions, risk analysis, and functional specifications, acting as intermediary between the team and Business stakeholders.
• Performing detailed data analysis, data modeling, mapping, and process flows to support system functionality, integrations, and conversations.
• Employing a creative approach to problem solving, collaboration, relationship management, and communication to drive effective results.
• Monitoring requirement traceability during design, development, and testing across multiple systems to ensure the solution aligns to the business benefits.
• Providing project coordination on small scale projects or sub-projects, including the facilitation of agile ceremonies, planning, tracking, and estimation of deliverables.
• Collaborating with internal/external IT teams across geographies, vendor partners, and Business departments to create cohesion and produce quality deliverables.
• Participating in the continuous improvement of the Business Systems Analyst practice, devising improvements, establishing efficiencies, and providing coaching to other team members.
  
  

How you will succeed:

• You thrive on delivering our exceptional client experience through positive and engaging relationships; embracing accountability to achieve effective results.
• You ensure your day to day actions are in harmony with the company’s purpose, vision, and values even when challenged.
• You are open and adaptable to changing conditions with a natural curiosity to explore new opportunities or innovations.
• You value cooperative and collaborative dialogue because diverse perspectives offer more creative and productive solutions.
• Positive attitude and eagerness to learn and guide the project practices at Sovereign Insurance.
• Self-driven collaborator, high attention to detail, strong communication and critical thinking skills
  
  

To join our team:

• Certified Business Analysis Professional (CBAP) certification and/or International Institute of Business Analysis (IIBA) certification, with a minimum of 3-5 years of experience delivering IT projects, or equivalent combination of education and experience.
• Post-secondary education in Information Technology or a related discipline.
• Prove experience in Agile practices, SDLC methodologies, processes, and tools as well as project planning methodologies.
• Knowledge of Microsoft Office suite, specifically Visio, Excel, SharePoint, One Note/One Drive, and Outlook.
• Experience working in project execution tools such as JIRA and Confluence.
• Experience in the Financial Services industry, particularly with Commercial Insurance is an asset.
• Prior experience with Guidewire product implementations (PolicyCenter) is a requirement.
• Guidewire Certification (Associate, Professional, etc.) is an asset
  
  

What you need to know:

• Detail oriented work that requires a high degree of mental concentration for extended periods of time.
• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
  
  

What’s in it for you?

• The opportunity to take on challenging work and contribute your expertise, creativity, and passion in meaningful ways.
• A comprehensive total rewards package, including competitive salary, bonus, paid time off, pension and benefits.
• A holistic approach to your well-being, with physical and mental health programs and flexible work options.
• The opportunity to work on an inclusive team who inspire each other to explore and achieve what’s possible.
• An organizational commitment to sustainability and charitable giving; positively impacting the social, environmental and economic well-being of Canadian businesses, families and communities.