Optician/Optometric Assistant

Job description

Calgary Optometry Centre is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what we’re all about—helping people see! In this role, you’ll become an expert in our brand and our glasses. Whether you’re helping longtime Calgary Optometry Centre fans or first-time wearers, you’ll deliver extraordinary customer service to leave them excited and confident about our glasses. Along the way, you’ll partner with motivated, collaborative individuals who take their work (but not themselves) seriously. You’ll also expand your current skill set with a slew of career-advancing resources and benefits. Our ideal candidate is a lifelong learner who’s eager to help us grow. Sound a lot like you? Wonderful—read on!

What You'll Do

• Work directly with patients to help meet all of their eyewear needs
• Greet Patients with warm welcome
• Book Appointments
• Answer Phones
• Pre-Appoint Patients
• Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
• Eyeglass repairs
• Track Orders
• Troubleshoot patients concerns
• Check that our finished eyewear meets our optical standards, as well as patients requirements and requests
• Use your expertise to explain prescription terminology and product offerings to patients
• Work with our team to make sure all patients receive exceptional service
• Help patients choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
• Collaborate with our team to form best practices for sales and customer service that can be implemented throughout the organization
• Represent our brand to help educate others and get them excited about our values and mission
• Clear and effective communication skills
• Ability to thrive in fast paced environment, multi task, prioritize and manage time
• Punctual

Qualifications / Assets:

• Candidates with a minimum of 2-year of optical dispensing experience are welcome to apply
• Familiarity with optical software

Who You Are

• A dispensing optician or an emerging student with optical experience
• Passionate about the eyewear and retail industries
• A clear, effective, and professional communicator—you can break down technical terms for customers to easily understand
• Dedicated to going above-and-beyond to make customers (and your teammates!) happy
• An energetic, positive team player who’s able to adapt in a fast-paced, ever-changing work environment
• Extremely detail-oriented and capable of juggling a wide range of responsibilities
• Open-minded—you’re constantly learning and challenging what you know
• Someone who takes your work very seriously, but not yourself

About Us

Calgary Optometry Centre was founded with a mission: to inspire and impact the world with vision, purpose, and style. “Vision For Life” Since the day we amalgamated our practice in 1982, Calgary Optometry Centre has 3 Calgary offices with 8 Optometrists and 18 staff members. We continually make every effort to give the best eye health care possible. Everything our patients need for happier eyes. From the best eye exam possible every patient that visits our office benefits from our Optomap Retinal Evaluation, the latest in digital imaging. As well as we carry many designer-quality Frames, Sunglasses, Premium Quality Lenses and all brands of contacts lenses.

What we offer:

• Competitive wages
• Health, Dental and Life Benefits
• Better than the standard vacation time
• Free eyewear
• Family / Friends Discounts
• Paid sick days
• We offer assistance with attendance of industry events and Opticianry development training programs.
• Coverage of membership and licensing renewal fees if required

Come join our team

Applicants can submit their resumes via email to [email protected]. We thank everyone for their interest but only select candidates will be contacted.