Customer Service Representative (French Bilingual)

About IntouchCX

IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting-edge technology and a team that’s all-in on making brands thrive, we’re setting the bar in quality-driven support.

About the Job

We are currently hiring Inbound French Bilingual Customer Service Representatives!

Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands from the comfort and safety of your own home?

Our Customer Service Representatives (French Bilingual) are passionate about delighting customers by making every interaction an unforgettable experience - whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.

We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance and positivity will set you up for success!

Benefits of Working as a Customer Service Representative (French Bilingual):

• Flexible schedules
• Competitive salary - $22 - $24 / hr
• Industry-leading benefits - Health, Dental, Vision,
• Amazing career growth opportunities

Working as a Customer Service Representative (French Bilingual), You Will:

• Assist all customers through inbound calls, emails, and/or chats.
• Communicate a variety of information to the customer.
• Be an active listener and help resolve customer inquiries.
• Provide a meaningful and positive experience with every customer interaction.
• Learn and retain a thorough working knowledge of all existing and new products and services.

Working as a Customer Service Representative (French Bilingual), You Have:

• French bilingual is a must!
• A high school diploma (or equivalent).
• 6 months – 1 year of customer service experience.
• Great communication skills, both verbal and written.
• The ability to be consistently ready to work and on time as scheduled.
• The understanding you will be working on site at our state-of-the-art campus in Winnipeg, MB

Availability: Full-time (some shifts may depend on availability).

Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity!

Benefits:

• Dental care
• Extended health care
• Vision care