Inside Sales Representative

HP has built a world-class products and solutions organization, achieved significant growth and delivering impactful outcomes for our customers. At the heart of our success is our use of cutting-edge technology and AI to drive performance and innovation. As we look to the future, HP is accelerating with high-performance, AI-enhanced Z workstations and Gen AI-driven workflows and solutions. Join us in shaping the future of technology.

Job Summary

This role involves leveraging in-depth product knowledge to effectively communicate the value proposition to customers and inside sales peers. Collaboration with outside sales and extended resource team to position and promote workstation products with customers and resellers, to drive revenue growth, meet targets, and contribute to the organization's overall sales strategy.

Responsibilities

• Develops a deep understanding of the products or services offered, stay up to date with new features and enhancements, and effectively communicate their value propositions to customers.

• Manages and updates CRM systems or sales tracking tools to document interactions, track leads' progress, and ensure the sales process is efficiently managed.

• Provides regular sales reports and updates to supervisors, detailing progress, challenges, and opportunities, while also analyzing sales data to identify trends and areas for improvement.

• Key tasks include complex configuration support, pricing guidance and approval, researching technical details, collaborating on bids and differentiated proposals, driving total customer satisfaction.

• Stays informed about industry trends, competitors, and market developments to collaborate on sales strategies and to better position the workstation offerings.

• Collaborates with marketing, customer support, and product teams to gather information, address customer inquiries, and provide feedback on customer needs and preferences.

Education & Experience Recommended

• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.

• Typically has 2-3 years of related work experience, preferably in inside sales or tele sales, or a related field.

HP Canada is an equal opportunity employer. We welcome the many dimensions of diversity. Upon request by qualified candidates, accommodation of special needs may be considered during all stages of the selection process within the framework of the HP Accommodation Policy. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail [email protected]. Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

In order to satisfy our contractual obligations with clients, the successful candidate will be required to pass a basic, standard Criminal Records check. You will also be required to sign off on HP's Confidentiality, Non-Solicitation and Conflict of Interest Agreement.