Store Environment Team Member

Maintain a high standard of overall look and feel of the store which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises. Deliver friendly customer service, help customers shop our store and find what they're looking for.

Key Responsibilities

• Collects and disposes of trash following approved procedures.
• Dust and damp mops floors following approved procedures.
• Moves equipment and products for proper cleaning and places products back in correct placement.
• Cleans assigned areas with the use of assigned materials and equipment.
• Deep clean key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.
• Must keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment.
• Seeks out areas requiring cleaning; takes initiative to complete the task.
• Completes all tasks assigned by supervisor.
• Maintains positive and respectful interactions with both team members and customers, even in difficult situations.
• Projects a positive image and serves as a role model for other Team Members.

Other Duties as Assigned

• Provide a fast and friendly check out experience; execute cash handling to standards.
• Engage customers on benefits of Rewards program and Private Label Credit Cards.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
• Participate in the truck un-load, stocking, and planogram (POGs) processes.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance.

Preferred Knowledge/Skills/Abilities

• Retail and/or cleaning experience preferred.

Physical Requirements

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
• Public retail store setting; some outdoor work if assigned to retrieve shopping carts or while unloading trucks.
• Use of standard commercial cleaners and chemicals from cleaning supplies.

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older.