Claims Coordinator

As a world class asset-based carrier, Charger Logistics specializes in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature controlled goods and HAZMAT cargo.

As a Claims Coordinator, you will work closely with our safety department in providing claim handling service and support, as well as with drivers to ensure to get them back on the road after an accident. You will act as a liaison between Charger Logistics and our insurer/ insurance company. You will investigate, negotiate, and settle claims based on insurer claims guidelines by estimating equipment and cargo damages, developing relationships with body shops and towing company to get accurate costs, and if required travel to accident scenes to facilitate clean-up and secure equipment.

Responsibilities{{:}

• }Evaluate and adjudicate complex claims, including those in litigation, ensuring compliance with all legal and regulatory requirement
• sOversee the investigation, evaluation, and resolution of bodily injury claims involving company vehicles or driver
• sPrepare detailed file summaries for internal reporting, large loss assessments, and reinsurance purposes, ensuring all pertinent information is accurately documente
• dEnsure all bodily injury claims are handled in accordance with industry best practices and company policie
• sAdjust physical damage claims including unreported damage claim
• sNegotiates directly with insurance company adjusters, claimants, and third-party claimant representatives upon receipt of critical informatio
• nDiscuss accidents, damage, preventability and processes with commercial vehicle operators. Maintain files for litigation, subrogation, physical damage, liability and workers compensation claim
• sDiscuss accidents, damage, preventability and processes with commercial vehicle operator
• sMaintain files for litigation, subrogation, physical damage, liability and workers compensation claim
• sReporting of claims and accidents as necessar
• yBe available on-call for nights and weekends for serious accidents and other duties as necessar
• ySelects, directs and manages vendor relationships including towing companies, body shops, garage and parking/storage yards to get accurate costs as needed in settlement of claim
• sUpdating and posting payments for repair
• sOrder police reports, Set-up new claim files, confirmation of loss to insurer & broke
• rCommunicate with the Claims team as well as the Safety/Compliance team (and others as necessary) on any relevant item
  
  

sRequirement

• sPost-secondary education in an Insurance program or related progra
• m2+ years of experience in trucking, claims or safety and compliance is preferre
• dExperience with commercial lines and transportation liabilit
• yAdvanced knowledge of Microsoft Outlook and Exce
• lStrong multi-tasking, time-management, customer service, and organizational skill
• sAbility to maintain a high level of confidentialit
• yAbility to stay calm in crisis situation
  
  

sBenefit

• sCompetitive Salar
• yHealthcare Benefit Packag
• eCareer Growt

h