Mental Health Worker

As one of Canada’s foremost mental health care and academic health science centres, The Royal has a clear purpose: to get more people living with mental illness into recovery faster. This is at the core of everything we do and it is driven by the passion, focus and dedication of our employees. Every day, the work that we do transforms the lives of people with mental illness through specialized mental healthcare, advocacy, research and education.

Under the general direction of the Director and Manager of Patient Care Services, the Mental Health Worker on an FACTT (Flexible Assertive Community Treatment Team) facilitates community living, psychosocial rehabilitation and recovery for people with serious and persistent mental illnesses. The Mental Health Worker provides client-centered, recovery-oriented service delivery and works on ACTT as part of an interdisciplinary team.

As a member of the FACT Team you will:

• Use best-practice and innovative approaches to provide client-centered services including assessment, treatment and psycho-social rehabilitation.
• Provide direct assistance and support to clients regarding substance use, housing, employment, relationships & leisure activities, activities of daily living, and transportation.
• Provide effective intervention, such as motivational interviewing with clients regarding their substance use.
• Establish and maintain effective working relationships with local employers, service providers, stakeholders and families.
• Work collaboratively, cooperatively and effectively within the FACT team and with community partner agencies including hospital inpatient units and emergency.
• Provide support to family and informal caregivers of FACTT clients as needed.
• Provide crisis assessment and intervention to clients on a 24 hour basis (rotating on-call evenings and weekends).
• Ensure continuity of client care is maintained through exchange of information and communication with the client, family members, and other services providers who may be involved with the client.
• In collaboration with other FACT Team members and the client, develop individualized client Recovery Plans of Care.
• Assume responsibility for client’s assessments, their treatment, rehabilitation and support of assigned clients within the context of the FACT Team.
• Participate in the design, implementation and evaluation of program services to meet the needs of the program.
• Complete all required non-clinical administrative documentation.
• Participate in daily FACT team meetings to review clients and organize daily assignments.
• Complete and maintain all necessary FACT team documentation within EHR.
• Advocate with community partners for services and opportunities for FACT team clients.
• Be familiar with the Royal’s strategic plan as well as the goals and objectives of the Community Mental Health Program.
• Keep current with hospital policies and procedures and applicable legislation.
• Keep up to date by reviewing current literature, attending workshops/seminars, networking with colleagues and community partners.
• Work in a manner that is in compliance with staff and patient/client safety practices, policies and procedures.
• Ensure a work environment that is conducive to The Royal’s Anti-Racism, Harassment and Discrimination Free Workplace policy.

Qualifications:

• B.A. in Social or Health Sciences is required.
• Certificate or acceptable combination of education, training and experience in relevant fields is preferred.
• Minimum of 3 years experience working with individuals with serious and persistent mental illness.
• Minimum of 1 year experience in community mental health is an asset.
• Experience with Psychosocial Rehabilitation principles and practice.
• Knowledge of applicable legislated acts.
• Excellent communication skills, organizational ability, critical thinking and goal setting skills.
• Excellent observation, assessment and crisis intervention skills.
• Group leadership skills and experience.
• Excellent knowledge of community resources.
• Ability to work effectively as a team member.
• Suicide Intervention training and Non Violent Crisis Intervention training an asset.
• Valid G level driver’s license and personal vehicle required.
• Maintain workload measurement and data collection in EHR as required.
• English level A- is mandatory; French level A- is mandatory in oral expression and comprehension.

Additional Information

• All applicants must provide a recent resume that clearly indicate that they meet the required qualifications.
• The Royal sincerely thanks all applicants for their interest; however, only those selected for an interview will be contacted.
• All new hires will be required to obtain a clear and valid Criminal Record or Vulnerable Sector Records Check.
• The Royal is an equal opportunity employer. Accommodations due to a disability are available throughout the recruitment process.