Travel Coordinator/Supervisor

WHO WE ARE

CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.

THE ROLE

Imagine the excitement and ability to show off your incredible skills in a deployed environment (overseas) for six months coordinating travel for the Canadian Armed Forces (CAF) from across the world! As a deployed Travel & Recreation Coordinator or Supervisor, you are not just providing travel services, but enhancing the morale and welfare of all the troops deployed.

The Travel Coordinator and Supervisor are part of an enthusiastic team of adventurous individuals who enjoy meaningful employment and contributing in a team-based environment. Excited by the opportunity to deploy as a civilian among CAF personnel abroad, you are a team player with a positive attitude in a fast-paced setting. You are able to adapt to new challenges in an ever-changing dynamic environment.

The Travel Coordinator and Supervisor coordinate a critical part of any deployment; vacation. You will coordinate travel to reunite CAF members with family at home or to an approved destination somewhere around the world. You will conduct briefings, provide advice and guidance while ensuring policy is followed and financial claims are completed and processed correctly.

The Supervisor is selected from the pool of Coordinator candidates after successful completion of the Training and Selection Course.

The Supervisor leads and manages the Travel department. They support a team of Coordinators towards delivering exceptional service for the CAF members, while ensuring policies and procedures are followed. They are responsible for managing the team members’ schedules, performance management, and overall operation of the department.

The Travel Coordinator and Supervisor plays an important role in enhancing the morale of military members by planning recreational activities, outings and events. Keeping the military energized ensures they are mentally and physically ready to sustain the difficulties of military operations, and live healthy balanced lives.

This is an exciting and rewarding opportunity that does not come along often!

QUALIFICATIONS NEEDED

Education, Certifications and Licenses

• A demonstrated equivalent combination of education, training and/or experience. This includes but not limited to demonstrated military, education, training or experience.
• Canadian citizenship
• Must have a valid Canadian passport
• Valid Canadian driver’s license (Class G or Class 5)

Experience

• In coordinating and planning recreational activities, travel and accommodation
• In conducting presentations
• In applying policies, procedures and regulations
• In providing recommendations regarding tourist attractions, foreign currency, customs, language, and travel safety
• In providing recreational information to clients
• In providing travel information to clients regarding destinations, transportation and accommodation
• In office practices and protocol
• In scheduling, organizing and overseeing activities for program development and delivery

Additional Supervisor Experience

• In supervising and planning for services such as travel and accommodation
• In personnel administration

Competencies

• Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

Additional Qualifications Prior to Deployment

• Completion of a health, dental and psychosocial assessment
• Security screening
• Current CPR and Basic First Aid qualifications
• Ability to walk and lift, carry, pull/or push heavy items

LANGUAGE REQUIREMENTS

• English Essential
• Bilingual (English and French) Essential with the following language profile:

Reading: Functional

Writing: Functional

Oral: Functional

Candidates meeting the Bilingual Essential requirement will be considered for all available positions (both English Essential and Bilingual Essential).

JOB INFORMATION

POSITION TYPE

Civilian deployment contracts are 6 month terms. Deployment start dates may take place within the next 2 years.

COMPENSATION AND BENEFITS

• Salary: $36,425 – $ 46,115 for six months
• Hours of work: Maximum 56 hours per week, which includes weekdays and weekends.
• Tax free allowance: Possibility of up to $1,716 per month in addition to your salary (Allowance rates are based on mission/location/date).
• Home Leave Travel Allowance (Vacation): Possibility of paid leave (vacation).
• Accommodations and meals: Provided for duration of deployment.
• Health Benefits: Drug coverage, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.
• Excursions: Possibility to explore and experience the local culture and environment through activities like excursions off base.
• LOCATION: Camp Adazi, Latvia

APPLICATION INFORMATION - IMPORTANT

TO APPLY:

In order to be considered for deployment, please include the following in your application. Failure to include all items will result in your application being screened out of the competition.

For Internal Employees of CFMWS:

• Resume: Clearly show how you met each qualification
• Cover Letter: Explain why you want to deploy
• Support letter/email: From your Senior Manager (or equivalent), confirming support for your training attendance and future deployment. This must be submitted with your initial application and cannot be submitted later.

For External Candidates:

• Resume: Clearly show how you met each qualification
• Cover Letter: Explain why you want to deploy

This job opportunity expires at 11:59 PM EST.

IF SUCCESSFUL – SELECTION AND TRAINING COURSE

Successful candidates will be invited to participate in a multi-day training and selection course.

Location: Halifax, Nova Scotia

Date: April 25, 2025 - May 4, 2025

Compensation: Fully paid attendance, including travel, accommodations and meals

Purpose: You will learn more in-depth about the day-to-day expectations, technical work-related training, as well as a basic understanding of military practices and procedures. This will give you an opportunity to learn more about our organization as well as interact with like-minded people that may be deploying with you. Your completion of the training session will be valid for 2 years.

LEARN MORE

Learn more about deployment support: cfmws.ca

Have questions before applying? Join us for a Question and Answer Session

This webinar will provide an overview of the job positions with Deployment Support, living conditions while deployed, challenges of deploying, locations of deployment, perks of the job, and the application process. You will have a chance to hear from people that have deployed previously and what a rewarding experience it was.

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. Workplace accommodation measures are available to all candidates identifying a need during the selection process.