Manager, Morale and Welfare Operations

WHO WE ARE

CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.

THE ROLE

Imagine the excitement and ability to show off your incredible skills in a deployed environment (overseas) for six months evaluating and managing the operations and delivery of morale and welfare programs to the Canadian Armed Forces (CAF) and partner nations. As a deployed Manager, Morale and Welfare Operations, you are enhancing the overall morale and welfare of all the troops deployed.

The Manager, Morale and Welfare Operations is part of an enthusiastic team of adventurous individuals who enjoy meaningful employment and contributing in a team-based, land based environment. Excited by the opportunity to deploy as a civilian among our CAF personnel abroad, you are a team player in a fast-paced setting. You are able to adapt to new challenges in an ever-changing dynamic environment.

You will have the opportunity to plan, coordinate, and manage a variety of business lines, such as retail, fitness, recreation, sports, travel, and barbering. You will utilize previous managerial experience, coupled with excellent interpersonal and customer service skills to provide the highest level of service to Canadian and/or partner nation clientele.

In addition, you will assist with recreational activities and events. Keeping the military energized ensures they are mentally and physically ready to sustain the difficulties of military operations, and live healthy, balanced lives.

This is an exciting and rewarding opportunity that does not come along often!

QUALIFICATIONS NEEDED

Education, Certifications and Licenses

• College diploma or certificate in Business Administration, Sports Administration, Recreation Management, or a related field
• Canadian citizenship
• Must have a valid Canadian passport
• Valid Canadian driver’s license (Class G or Class 5)

Experience

• In planning, coordinating and managing multi-business operations
• In applying policies, procedures, regulations, and applicable legislation
• In preparing and administering tournaments, sporting and recreation events
• In officiating sporting events and/or athletic competitions
• In managing facilities
• In budget administration
• In personnel administration
• In planning, coordinating and evaluating the operations of establishments engaged in retail sales
• In loss prevention
• In planning, coordinating, managing and evaluating the operations and delivery of travel programs

Competencies

• Client focus
• Organizational knowledge
• Communication
• Innovation
• Teamwork
• Leadership

Additional Qualifications Prior to Deployment

• Completion of a health, dental and psychosocial assessment
• Security screening
• Current CPR and Basic First Aid qualifications
• Ability to walk and lift, carry, pull/or push heavy items

LANGUAGE REQUIREMENTS

• English Essential
• Bilingual (English and French) Essential with the following language profile:

• Reading: Functional
• Writing: Functional
• Oral: Functional

Candidates meeting the Bilingual Essential requirement will be considered for all available positions (both English Essential and Bilingual Essential).

JOB INFORMATION

POSITION TYPE

Civilian deployment contracts are 6 month terms. Deployment start dates may take place within the next 2 years.

COMPENSATION AND BENEFITS

• Salary: $53,000-$59,620 for six months
• Hours of work: Maximum 56 hours per week, which includes weekdays and weekends.
• Tax free allowance: Possibility of up to $1,716 per month in addition to your salary (Allowance rates are based on mission/location/date).
• Home Leave Travel Allowance (Vacation): Possibility of paid leave (vacation).
• Accommodations and meals: provided for duration of deployment.
• Health Benefits: Drug coverage, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.
• Excursions: Possibility to explore and experience the local culture and environment through activities like excursions off base.
• LOCATION: Camp Adazi, Latvia

APPLICATION INFORMATION - IMPORTANT

TO APPLY:

In order to be considered for deployment, please include the following in your application. Failure to include all items will result in your application being screened out of the competition.

For Internal Employees of CFMWS:

• Resume - clearly show how you met each qualification
• Cover Letter - explain why you want to deploy
• Support letter/email – from your Senior Manager (or equivalent), confirming support for your training attendance and future deployment. This must be submitted with your initial application and cannot be submitted later. Example: https://www.cfmws-sbmfc.com/sites/intranet-cfmws/psp/documents/preview/63257/Letter-of-Support-Recommendation

For External Candidates:

• Resume - clearly show how you met each qualification
• Cover Letter – explain why you want to deploy

This job opportunity expires at 11:59 PM EST

IF SUCCESSFUL – SELECTION AND TRAINING COURSE

Successful candidates will be invited to participate in a multi-day training and selection course.

Location: Halifax, Nova Scotia

Date: April 25, 2025 - May 4, 2025

Compensation: Fully paid attendance, including travel, accommodations and meals

Purpose: You will learn more in-depth about the day-to-day expectations, technical work-related training, as well as a basic understanding of military practices and procedures. This will give you an opportunity to learn more about our organization as well as interact with like-minded people that may be deploying with you. Your completion of the training session will be valid for 2 years.

LEARN MORE

Learn more about deployment support

Have questions before applying? Join us for a Question and Answer Session

January 15, 2025 at 7:00 PM EST English https://cfmws.ca/deployment-support-webinar-january-15

January 16, 2025 at 7:00 PM EST French https://cfmws.ca/deployment-support-webinar-january-16

This webinar will provide an overview of the job positions with Deployment Support, living conditions while deployed, challenges of deploying, locations of deployment, perks of the job, and the application process. You will have a chance to hear from people that have deployed previously and what a rewarding experience it was.

After the overview, there will be an opportunity to post questions to the CFMWS - PSP Deployment Support team.

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable, and accessible environment, where all employees feel valued, respected, and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. Workplace accommodation measures are available to all candidates identifying a need during the selection process.