Retail Coordinator/Supervisor

WHO WE ARE

CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and ensure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.

THE ROLE

Imagine the excitement of showcasing your incredible skills in a deployed environment (overseas) for six months working in a retail store for the Canadian Armed Forces (CAF) and partner nations! As a deployed Retail Coordinator and Supervisor, you're not just providing retail services; you're enhancing the morale and welfare of the deployed troops.

The Retail Coordinator and Supervisor are part of an enthusiastic team of adventurous individuals who enjoy meaningful employment in a team-based environment. Excited by the opportunity to deploy as a civilian among CAF personnel abroad, you are a team player with a positive attitude in a fast-paced setting, able to adapt to new challenges in an ever-changing dynamic environment.

You oversee the distribution of merchandise to outlets and maintain adequate stock levels. You coordinate and plan the shipping and receiving of merchandise and implement and maintain loss prevention controls. You're responsible for an effective monthly inventory of the store and managing contracts, with an understanding of the store’s financial statements, inventory management, and supply chain.

The Supervisor is selected from the pool of Coordinator candidates after successful completion of the Training and Selection Course. The Supervisor is responsible for leading and managing the retail team and operations. Responsibilities include enforcing health, hygiene, safety, and security standards; preparing regular cash audits; periodic reconciliation of deposits; authorizing refunds, voids, and returns; and holding keys, safe combinations, and access codes.

The Retail Coordinator/Supervisor plays an important role in enhancing the morale of CAF and partner nations by assisting with recreational activities and events, ensuring military personnel are mentally and physically ready for military operations.

This is an exciting and rewarding opportunity that does not come along often!

QUALIFICATIONS NEEDED

• An acceptable combination of education, training, and experience
• Canadian citizenship
• Must have a valid Canadian passport
• Valid Canadian driver’s license (Class G or Class 5)

Experience

• In personnel administration
• In cash handling
• In administrative procedures
• In applying policies, procedures, and relevant legislation
• In inventory control and financial administration
• In maintaining specified inventory and ordering merchandise
• In preparing sales/merchandise reports

Additional Supervisor Experience

• In organizing functions

Competencies

• Client focus, organizational knowledge, communication, innovation, teamwork, and leadership.

Additional Qualifications Prior to Deployment

• Completion of a health, dental and psychosocial assessment
• Security screening
• Current CPR and Basic First Aid qualifications
• Ability to walk and lift, carry, pull/or push heavy items

LANGUAGE REQUIREMENTS

• English Essential
• Bilingual (English and French) Essential with the following language profile:

Reading: Functional

Writing: Functional

Oral: Functional

Candidates meeting the Bilingual Essential requirement will be considered for all available positions (both English Essential and Bilingual Essential).

JOB INFORMATION

• POSITION TYPE: Civilian deployment contracts are 6 month terms. Deployment start dates may occur within the next 2 years.
• COMPENSATION AND BENEFITS

• Salary: $31,895 – $46,115 for six months
• Hours of work: Maximum 56 hours per week, including weekdays and weekends.
• Tax-free allowance: Possibility of up to $1,716 per month in addition to salary (rates based on mission/location/date).
• Home Leave Travel Allowance (Vacation): Possibility of paid leave.
• Accommodations and meals: Provided for duration of deployment.
• Health Benefits: Drug coverage, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.
• Excursions: Possibility to explore local culture through activities like excursions off base.
• LOCATION: Camp Adazi, Latvia

APPLICATION INFORMATION - IMPORTANT

TO APPLY:

Include the following in your application to be considered for deployment. Failure to include all items will result in your application being screened out of the competition.

• For Internal Employees of CFMWS:

• Resume - clearly show how you met each qualification
• Cover Letter - explain why you want to deploy
• Support letter/email – from your Senior Manager (or equivalent), confirming support for your training attendance and future deployment. This must be submitted with your initial application.

• For External Candidates:

• Resume - clearly show how you met each qualification
• Cover Letter – explain why you want to deploy

IF SUCCESSFUL – SELECTION AND TRAINING COURSE

Successful candidates will be invited to participate in a multi-day training and selection course.

Location: Halifax, Nova Scotia

Date: April 25, 2025 - May 4, 2025

Compensation: Fully paid attendance, including travel, accommodations, and meals

Purpose: Learn about day-to-day expectations, technical work-related training, a basic understanding of military practices, and interact with those deploying with you. Completion of the training is valid for 2 years.

LEARN MORE

Learn more about deployment support: CFMWS Careers

Have questions before applying? Join a Question and Answer Session.

• January 15, 2025 at 7:00 PM EST English Webinar Link
• January 16, 2025 at 7:00 PM EST French Webinar Link

This webinar will cover job positions with Deployment Support, living conditions, deployment challenges, perks, and the application process.

INCLUSION AND ACCOMMODATION

CFMWS is committed to an inclusive, equitable, and accessible environment. We welcome applications from all qualified candidates who can help us build a diverse workforce. Workplace accommodation measures are available to all candidates identifying a need during the selection process.