Programme Support EMS

Division: Public Health Services

Job Status: Full Time

Number of Positions: 1

Hours of Work: 35 hours per week

Wage Rate: $34.73 - $41.35

Posting Date: Thursday, January 2, 2025

Closing Date: Sunday, January 19, 2025

Company Biography

The County of Lambton is an urban-rural area in southwestern Ontario that is home to over 126,000 residents. The Corporation's seven divisions operate programs and services for the residents of Lambton County such as land ambulance, provincial offences court, three Long-Term Care Homes, 25 library branches, two museums, an art gallery, archives, local roadways, public health services, housing services, social services, building services and planning and development services. Lambton County is a community dedicated to economic growth, environmental stewardship and an enhanced quality of life through the provision of responsive and efficient services and collaborative efforts with its municipal and community partners.

Position Summary

Provide program support to Emergency Medical Services Management team and staff including secretarial support, bookkeeping, scheduling staff shifts, data coordination, input and information retrieval. Coordinates the submission and receipt of information to and from the Ministry of Health & Long-Term Care and Lambton Base Hospital Program (BH).

Duties and Responsibilities

Research/Report Preparation & Analysis

• Maintain Ambulance Call Report (ARC) files and statistics

• Use computer programs (i.e. Excel, Access etc.) to assist in analyzing call volume, call patterns and define service requirements

• Collect, compile and maintain database for vehicle tachograph cards and Visa receipts for fuel consumption

• Enter data into vehicle maintenance database for budget monitoring and forecasting

• Retrieve information from databases to develop reports and financial analysis

• Prepare presentation materials, forms, graphs and charts

Records Management

• Collect, compiles and maintains Department files in house

• Compliance with MOHLTC regulations and ensures that all records are current and accurate

• Ensure that Department staff members have current certifications in reference to the Ambulance Act

• Coordinate employee records at three levels; County (payroll, HR), Base Hospital and MOHLTC

Administrative/Clerical Duties

• Type, copy and distribute departmental correspondence, reports, policies, meeting minutes etc.

• Scheduling shifts for Paramedics

• Coordination of data and analysis of EMS reports and records (i.e. Absenteeism, ACR's etc.)

• Collect, verify and enter data into several different databases (i.e. Payroll, HR, Finance etc.)

• Forward calls to appropriate staff members and takes messages, as necessary

• Submit requisition forms to Finance for office supplies (stocked & special ordered items)

• Obtain prices on items required for the Department

• Verify packing slips and arranges for supplies to be delivered to appropriate locations

• Respond to inquiries from staff and outside organizations (i.e. Ministry)

• Process Accounts Payable/Receivables and Petty Cash

• Manipulation/Interpretation of general ledger data

• Advise the departmental manager of any irregularities or problems, which may arise in areas of assigned responsibility

• Perform reception duties for the department

General

• Incumbents must keep up-to-date on all relevant legislation, collective bargaining agreements, County Policies and Procedures, etc. ensuring that these are implemented as prescribed

• Incumbents must possess the physical ability to meet the duties and responsibilities of the job description and/or the requirements identified within the position's Physical Demands Analysis

These describe the general nature and level of work being performed by incumbents in this classification. They are not an exhaustive list of all job duties in the classification. Other duties may be assigned.

Supervision Requirements

Direct Supervision: None

Indirect Supervision: None

Functional Authority: None

Credentials Required

Minimum Formal Education

• Community College Diploma (2 years Office Administration or Accounting) or equivalent combination of both

Experience

• 3-4 years experience within an office setting

• Familiarity of Ambulance Act and Base Hospital policies and procedures

• Knowledge and experience with accounting practices and procedures

• Proficient in all Microsoft programs (i.e. word, excel, access)

• Must possess diplomacy, tact and communication (verbal and written) skills