Property Adjuster

We are currently looking to add a Property Adjuster to our Calgary Branch team. Depending on the level of experience and area of expertise, the successful candidate will be responsible for the investigation and adjusting of Property claims. This is a Hybrid role which will require a candidate to work field assignments in the Calgary area.

Furthermore, he/she will provide SCM standard quality service and facilitate prompt and equitable settlement of claims within the parameters of corporate policies and standards. The successful candidate will also initiate and follow-up on business development opportunities. Other duties may be required as needed.

Competencies Required to Succeed

• Effective Analytical Skills
• Effective communication skills (verbal, written and presentation)
• Organizational skills
• Interpersonal skills
• Relationship Building skills
• Demonstrated and proven leadership skills
• Sense of urgency and responsiveness

Responsibilities

The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.

To succeed in this role, the ideal candidate should have background/experience in Property claims. Responsibilities include:

• Prompt contact and follow-up with policyholders and claimants
• Investigate the cause and report to clients with solid recommendations
• Scope and establish quantum of damages
• Negotiate fair and satisfactory settlements
• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Education, Knowledge, and Experience Required

• 2-3 years relevant experience in claims
• Must be able to qualify for at least a level 1 AB Adjuster’s license (should be in the process of obtaining or already obtained these credentials)
• Ongoing commitment to education and learning
• Effective analytical skills, including identification of cause and effect dynamics
• Good investigative manner
• Able to draw valid conclusions and effectively communicate them
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information
• Access to an appropriate vehicle
• Full driver's license and satisfactory driving record

Advanced Communication Skills Including:

• Effective written skills including those of a technical nature
• Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations
• Strong commitment to ongoing education and learning

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies: SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third-party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.