International Enrollment Clerk

Required Position

Full-Time Term Appointment until December 2025

Responsibilities

Reporting to the Manager of International Recruitment and Student Services, the International Enrollment Clerk will be a home-base recruiter, responsible for on-campus recruitment (programs, academic guidance, services, processes, etc.) and will interact with prospective international students and respond to their inquiries. The International Enrollment Clerk will also support the International Recruitment Coordinators, In-Country Representatives, agents, and assist the Office of Admissions in follow-ups and day-to-day work to ensure completed applications are submitted for review. The Enrollment Clerk works with all prospective applicants and prospective students and is their first point of contact.

• Communicate information about Laurentian University’s program offerings, admissions processes, and related services to prospective students and agents through phone calls and emails;
• Maintain ongoing records of interaction between inquirers and Laurentian University;
• Assist Admissions Clerks and Admissions Officers with data management;
• Arrange and conduct in-person meetings or online meetings with prospective applicants and prospective students or their agents;
• Assist the Recruitment Coordinator in following up on leads gathered from the fairs and digital marketing campaign;
• Provide guidance for prospective applicants and prospective students on appropriate courses of action for unique process-related requests;
• Provide guidance for prospective applicants and prospective students or their agents on appropriate timelines and processes for related prospective services, appropriate to their individual needs.
• Travel internationally or domestically for recruitment events at the request and with the approval of the manager;
• Assist Faculty members and other Laurentian University personnel with inquiries on specific applicants;
• Update records in an ongoing manner using applicant data, to keep prospective students moving towards enrollment in a timely fashion;
• Assist in the evaluation and identification of fraudulent documentation;
• Conduct and organize Laurentian-related presentations for special events requested by Faculty request and/or Manager;
• Present process and program-related content to visitors at scheduled events;
• Maintain, or committed to creating, an equitable diverse and inclusive working environment; and
• Perform other duties as assigned.

Qualifications

• Undergraduate degree in Education or Business Administration or in a related field preferably at Laurentian University;
• One (1) to three (3) years or related experience;
• Strong database management skills;
• Excellent time-management abilities;
• Outstanding communication and interpersonal skills;
• Proficiency with Microsoft Excel, Word, Adobe, preferred;
• Experience with Colleague Student Information System and SugarCRM;
• Training and experience in public speaking and presentation;
• Familiarity with Laurentian University, preferred;
• Proven ability to build and maintain relationships with stakeholders, including students, staff, and community partners.
• Strong problem-solving and critical-thinking skills, especially in dynamic or high-pressure scenarios.
• Flexible to travel internationally and visit community organizations as needed; and
• Ability to work fluently (verbal and written) in both official languages, French and English, is required.

The official University hours of operation shall be from 9:00 a.m. to 4:30 p.m., Monday through Friday, during, and including, the months from September to April, and from 8:30 a.m. to 4:00 p.m. Monday through Friday during and including May to August, amounting to thirty-three and three-quarter (33.75) hours per week.

Laurentian University has adopted a formal Policy on Flexible Work Arrangements, which supports remote work plans based on operational considerations. At Laurentian University, we recognize that work-life balance is essential for both personal well-being and professional success. Our policy offers employees some flexibility to better balance personal needs while maintaining effective service delivery.

Position No. L2147-04TR

Salary $31.31 - $35.86 per hour

Competition ends Thursday, January 9th 2025 at 4:30 pm