Business Analyst

Description

Sector: Dealer Services, Business Transformation Location: Oakville or Toronto is preferred but we are open to candidates across Canada Type of Work: Work From Home Type: Permanent

Are you a team player with strong analytical skills and adaptability to a fast-paced environment? We're excited to invite you to join our friendly Dealer Services Business Transformation Team as a Business Analyst! This role involves collaborating with our IT development teams to ensure customer needs are met while prioritizing and maximizing value.

What you'll be doing:

• Analyzing system issues across Dealer Services and engaging IT teams to implement solutions.
• Collaborating closely with Product Owners on projects, from inception to delivery.
• Supporting release implementation, testing, and training on new features.
• Balancing daily priorities such as project work, support requests, and managed processes.
• Handling system escalations and working with IT and business stakeholders to provide efficient solutions.
  
  

Your background and skills:

• Bachelor's or master's degree in computer science/business administration or equivalent experience.
• 1-5 years of experience in a Business Analyst role or within Dealer Services.
• Familiarity with analysis methods (e.g., BABOK) and Agile SAFe Methodology.
• Intermediate to advanced SQL knowledge is a plus.
• Technical experience in Dealer Services systems is an advantage.
• Project management experience for small to medium projects is preferred.
• Finance/Insurance industry experience is a bonus.
• Bilingual (French-English) skills are an asset; English proficiency is a must.
• Advanced knowledge of Excel is required.
  
  

What's in it for you?

• A top-notch health and dental plan, complete with a health spending account and wellness account to keep you feeling your best.
• A reliable pension plan so you can plan for your future with confidence.
• Who doesn't love a little extra cash? Enjoy annual bonus opportunities!
• Our generous vacation and personal leave day policies have got you covered.
• Balance your work and personal life with flexible working hours and telecommuting options whenever you want!
• Keep growing professionally with our continuous support for learning and development, helping you climb the career ladder.
  
  

If you're looking for a challenging yet rewarding opportunity where you can apply your skills and grow professionally, we'd love to hear from you. Don't miss this chance to join our team!