Truck & Transport Technical Trainer

Job Description

We are currently seeking qualified candidates for the role of Truck and Transport Technical Trainer to work out of the company’s head office in Dieppe. The Technical Trainer will be responsible for developing and delivering comprehensive training programs for technicians in our heavy-duty commercial truck dealership. This role aims to enhance the technical skills and performance of our service team, ensuring they are equipped with the latest knowledge and techniques in truck repair and maintenance. We offer:

• Competitive annual salary
• Quarterly bonus
• Registered Retirement Savings Plan with company match
• Health, Dental, Vision and Prescription benefits
• Life Insurance
• Disability benefits
• Maternity-leave top up program
• Paid vacation
• Paid sick time
• Fitness reimbursement program
• Employee recognition program
• Company discounts
• Excellent training programs
  
  

Responsibilities

• Work closely with Service Managers to identify training needs and develop strategies to enhance technician performance and meet business needs.
• Lead the design and implementation of all in-dealership training.
• Deliver training sessions in the training room or in the shop environment, demonstrating repair techniques and best practices.
• Manage training and mentoring programs for staff according to business demand and strategy.
• Develop and regularly update training manuals, reference library, testing and evaluation procedures, multimedia visual aids and other educational materials.
• Stay current with industry trends, technologies, and manufacturer updates to ensure training materials are relevant and effective and meet certification requirements as outlined by Daimler.
• Attend quarterly trainer calls and participate in rep group activities, including revisions for the electrical troubleshooting course.
• Provide technical support to service technicians, helping resolve troubleshooting issues and ensuring effective service delivery.
• Serve as a mentor to technicians, offering guidance and support to help them achieve their professional development goals.
  
  

Qualifications

• Minimum of 5 years of experience as a technician in heavy-duty truck repair, with a strong understanding of diesel engines, electrical systems, and hydraulic systems.
• Truck and Transport Red Seal License preferred
• Ability to obtain specialized technical training from Daimler
• Previous experience in a training or instructional role is preferred
• Energetic, Enthusiastic and team oriented with strong interpersonal skills
• Exceptional organizational, decision-making and problem-solving skills
• Computer skills including experience with Microsoft Excel
• Ability to read and interpret documents such as manuals, guidelines, training materials, resumes, evaluations, and assessments. Ability to write evaluations, performance reports, and correspondence.
  
  

About Us

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About The Team

Universal Truck and Trailer is Atlantic Canada's largest heavy-duty truck dealership featuring the most up-to-date dealer service bays in Southern New Brunswick and Prince Edward Island. We are an authorized sales, service, parts and warranty dealership for premium products Freightliner and Western Star Trucks. In addition, we service most makes and models for class 6, 7, and 8 vehicles, including luxury class RVs. We focus on exceeding customer requirements through continuously developing our team and building technical capabilities.