Inside Sales Advisor

What to Expect

The role of the Inside Sales Advisor is to educate, inspire, and skillfully guide Tesla’s potential customers through the vehicle purchase and configuration process. Inside Sales Advisors have the incredible opportunity to advise potential Tesla customers from all over North America, while honing their abilities in lead qualification.

We expect members of this team to become experts in our products and the direct-from-manufacturer sales model that has made Tesla an innovator in the automotive industry.

The ideal candidate will possess exceptional interpersonal communication skills, unshakeable moral fortitude, and a strong awareness of professional behavior when supporting customers.

What You'll Do

• Communicate with current and prospective customers via chat, email, and SMS to guide and prepare them for a vehicle purchase
• Receive inbound leads to assess the prospect's needs, qualify the opportunity, and schedule the test drive experience
• Use a consultative approach to influence customer purchase and adhering to the Tesla mission, business model, and brand
• Develop and maintain a sales pipeline achieving both personal and group monthly metrics in conjunction with the Field Sales Teams
• Provide feedback and recommendations based on direct experiences with potential customers
• Maintain customer relationships from the initial interaction up until delivery day

What You'll Bring

• 1-3 years of inside sales experience or bachelor's degree preferred
• Evidence of exceptional ability
• Strong relationship management skills and the ability to explain complex technical concepts
• Proven track record to meet or exceed individual and team targets
• Positive and energetic over-the-phone communication, excellent listening skills, strong writing skills, and grammatical proficiency
• Proficient with standard corporate productivity tools (email, voicemail, MS Office, internet navigation, CRM applications)
• Valid driver's license required

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.