Aquatic Deck Supervisor

Job Type: Permanent Department: Recreation Hourly Wage: $24.18 Close Date (closes at 12:00 am on date noted below): January 6, 2025 Openings: 5 Position Summary The Town of Milton Community Services Department is currently accepting applications for the part-time seasonal positions of Aquatic Deck Supervisor. Reporting to the Coordinator, Aquatics, this part-time position is responsible for assisting with the coordination, supervision, safety and administration of comprehensive year round aquatic community recreation programs Major Job Responsibilities

• Ensures the delivery of quality Aquatics programs
• Assist in providing a wide range of recreational and instructional aquatic programs and initiatives including but not limited to advanced lifesaving, adult lessons, Aquafit, ICAN, learn to swim and special events
• Maintain confidential participant information and ensure staff is knowledgeable of same for the purposes of providing participant support
• Ensure Lifeguards and Aquatic Instructors are assigned to programs to ensure compliance with regulations and to maximize program delivery
• Ensure programs are being delivered to maximize space, equipment and provide the highest possible quality of program
• Manage customer concerns and complaints and provide solutions to resolve problems in a timely manner and provide follow up
• Provide registration support to participants in registered and drop-in programs, including facilitating level transfers, finding available program spaces, and educating participants in how to register/pre-book
• Assisting with adjustments to program delivery in response to sudden changes in programming (pool fouling, power outage, etc.)
• Comply with all health and safety practices as it relates to the work, standard operating guidelines, Regulation 565 and the Occupational Heath and Safety Act
• Oversees staff supervision, training and development
• Assist with the training, supervision, evaluation and recognition of a large work unit including part-time program staff and volunteers
• Evaluate performance of Lifeguards, Aquatic Instructors, and volunteers, and provide specific feedback for their ongoing coaching and development
• Provide mentoring opportunities for Aquatic Deck Supervisor candidates
• Provide support and assistance to staff overseeing participants with exceptionalities and special needs
• Assist in the implementation of ongoing specialized training to ensure compliance with all Town and departmental policies, procedures, and program standards
• Assist in providing support to staff through training and regular meetings
• Ensure all staff are in compliance with the Town fit for work policy and provide support when required
• Completes administrative tasks required to support Aquatic programming
• Assist in the development, maintenance and distribution of schedules, systems, and inventories for optimal program operations
• Assist with maintaining appropriate statistical information for departmental reports and future planning
• Inputting end-of-session activity outcomes for all participants on their shifts
• Attending swimmers into Xplor Recreation when required
• Prepare start of session paperwork including printing class lists, participant lists, worksheets, schematics
• Maintain attendance records for staff
• Prepare sessional evaluations for all staff on shift to be handed in to Aquatic Coordinator at end of session
• Complete and submit Performance Notice Forms to Recreation Coordinator when further staff coaching or discipline is required
• Complete all required checklists (Open/Close, First Aid, Slide, Climbing wall)
• Complete and submit Quest 2 evaluations

Education & Experience

• 2 years working in an Aquatic environment as a Lifeguard and Aquatic Instructor
• Current National Lifeguard – Pool, holds Bronze Medallion and Bronze Cross certification is required
• Current Standard First Aid and CPR “C”
• Current Lifesaving Society Swim, Lifesaving and Emergency First Aid Instructor Certifications
• Aquatic Supervisor Training certification or Aquatic Management Training certification
• Current Criminal Record Check/Vulnerable Screening required as a condition of employment
• Experience working with children in a recreational setting is considered an asset
• Experience working with persons with exceptionalities is considered an asset
• HIGH FIVE Certification is preferred
• Working knowledge of Lifesaving Society programs and standards, quality aquatic program standards, legislation surrounding public pool operations, and aquatic certifications and qualification requirements
• Excellent public relations, communication, problem solving and inter-personal skills
• Strong leadership and organizational skills
• Ability to provide feedback for the purposes of coaching
• Knowledge of the Occupational Health and Safety Act and the Employment Standards Act
• Mature judgment, diplomacy and discretion in handling of confidential material
• Ability to work well independently as well as in a team environment

Interested applicants should apply online at www.milton.ca under the Employment Opportunities section. The job posting closes at 12:00 am on October 26, 2024. Interested applicants, please ensure to apply by 11:59 pm on Friday, October 25, 2024 If you are currently employed with the Town of Milton, please apply internally through the Jobs Hub app of your Workday account in order for your application to be processed as an internal applicant. In accordance with the Freedom of Information and Privacy legislation, applicant information is collected under the authority of the Municipal Act and will be used strictly for candidate selection.