Assistant Fitness Manager

Assistant Fitness Manager

The Assistant Fitness Manager (AFM) reports to the General Manager and Fitness Manager and oversees all fitness and personal training products and services offerings of a Fitness World location. The AFM builds and maintains an engaged and high performing fitness team of Personal Trainers and ensures a best-in-class fitness experience for members. Responsibilities include achieving financial results, member retention and satisfaction, execution of company policies, and exemplifying the company’s culture and values.

Responsibilities:

People Management

• Ensure employees adhere to company policies, procedures, and programs, including health and safety, member management, human resources, payroll, etc.
• Provide leadership to employees, including coaching, feedback, goal setting, and performance management to support their long-term career and personal development.
• Conduct daily, weekly, and monthly check-ins, development, and training with employees.

Fitness Management

• Achieve personal training and supplement goals through effective leadership and motivation of Personal Trainers.
• Implement personal training programs and promotions alongside the General Manager to achieve department goals, client acquisition, and penetration of the member base.
• Ensure Personal Trainers develop engaging and high-quality programs for clients that align with client goals.
• Ensure accurate administration of personal training products and services, measurement tracking, dotFIT usage, and session redemption procedures.
• Immediately address cleanliness, health, and safety concerns and incidents; report incidents to the General Manager and Human Resources via the Accident & Incident Report Form.
• Foster strong relationships with other departments and functional areas of the company, such as Accounting & Finance, HR & Payroll, IT, Marketing, Repairs & Maintenance, etc.

Education & Experience

• Active Personal Trainer Certification and First Aid Certification required.
• Leadership and/or management experience in sales, retail, or hospitality is preferred.
• Effective communication, interpersonal, and public speaking skills.
• Exceptional work ethic.
• Motivated self-starter and team player.
• Professional, punctual, and organized.

Company Values

• Fun: We laugh, smile, and enthusiastically have a good time, all the time.
• Passion: We put our all into everything we do and empower each other to be our best selves every day.
• Community: We build together, creating a motivating space for shared growth.
• Inclusive: We welcome everyone to be part of our world and pride ourselves in being a community for all.

Perks

• Earnings potential that rewards you for your effort, including competitive base pay and bonus for club revenue (uncapped).
• Top performing Assistant Fitness Managers average $60k+ total compensation annually.
• Group benefits (dental, extended health & travel).
• Complimentary membership & discounted personal training for you and one other.
• Develop a career path and highly transferable skills.

Growth Opportunities: Fitness World is dedicated to growing our brand and the communities we serve. There are many growth opportunities for ambitious individuals, including pathways to advance to General Manager and District Manager. We’re committed to our talent’s personal and professional development and provide direct exposure to our district managers, directors, and CEO.

About Fitness World: Fitness World Canada opened in August 2020, establishing a health, fitness, and wellness community for everyone. Our high value, low-cost health communities are making a difference for all fitness enthusiasts. Fitness World has been a community trademark since 1959, continuing to provide best-in-class health and fitness facilities and services.