Food Service Supervisor

Compass Group Canada is part of a global foodservice and support services company that employs 625,000 people worldwide. We operate in various sectors including schools, hospitals, and sporting venues, providing a platform for career growth.

Job Summary

Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.

Essential Duties and Responsibilities:

• Supervise the production of menu items ensuring correct recipes are followed to maintain quality and profitability.
• Ensure customer service staff meet high standards with emphasis on quality, efficiency, and food safety.
• Complete cash readings, process voids, and assist with filing unit paperwork.
• Communicate positively with café patrons and address their issues promptly.
• Ensure compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act, and WHMIS regulations.
• Monitor and coordinate break schedules that do not disrupt customer service.
• Ensure HACCP standards are followed in the food preparation process.

Qualifications:

• At least one year of managerial experience in the food industry.
• FoodSafe Level 1 Certification.
• Comprehensive knowledge of health and safety.
• Knowledge of food service catering.
• Strong supervisory and leadership skills.
• Experience in employee relations in a unionized environment is an asset.
• Excellent customer service skills.
• Strong communication skills (written and verbal).
• Knowledge of Microsoft Office.

Compass Group Canada is committed to fostering a diverse workforce. We welcome applications from all qualified candidates.

For accommodation requests during the hiring process, please contact [email protected] for further information.