Office Administrator

Reporting to the Branch Manager, the Office Administrator is a key role in the day-to-day operations by providing administrative support to the branch. The successful candidate will be detail oriented, able to work in a within a team environment and has the ability to provide excellent customer service both over the phone and in person.

Responsibilities:

• Customer Service both over the phone and in person (responding to order inquiries, general inquiries and create sales orders and running front-counter sales).
• Working closely with the sales department to ensure sales orders are processed in a timely manner.
• Administrative duties (reporting, filing, collecting certifications, asset inventory, etc.).
• Electronic inventory tracking (reporting, cycle counts, production reports, year-end, etc.).
• Customer accounts including customer payments, answering account inquiries, and credit policy adherence.
• Data entry, including budget sensitive entries, weekly entry and period-end reconciliations.
• Providing purchase orders and reconciliation of payable invoices.
• Assisting the corporate HR and Finance department with monthly and seasonal department deliverables.
• Provide support and correspond with Operations, Finance, HR, and Management team.

Requirements:

• Experience in providing exceptional customer service.
• Capable of working extended hours during peak seasons in the spring and fall.
• Strong communication and organizational skills.
• Ability to work under pressure and meet deadlines.
• Team oriented with the ability to work with multiple departments.
• Proficient with Microsoft Office software.
• Comfortable learning new software programs.
• Exposure or knowledge of agronomy would be considered an asset.

Benefits:

• A flexible health, drug, dental, and vision plan.
• Employee & Family Assistance Programs.
• Health & wellness reimbursements, including gym memberships, fitness classes or online workout programs.
• Maternity leave top-up program (if applicable).
• RRSP matching program.
• Opportunities to take part in job related training and development as well as 24/7 access to online curated learning.
• Growth and progression opportunities within Cavendish Agri Services and the larger network of the J.D. Irving, Limited group of companies.

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.