Sr. Account Executive
Amazon Web Services (AWS)
Date: 1 week ago
City: Ottawa, ON
Contract type: Full time
Description
The region service Messaging and Streaming Team (MAST) is a customer experience-oriented team who is looking for a self-motivated talented engineer who can solve complex problems and have a vision to improvise the service support. MAST builds and supports Messaging and Streaming services such as Kinesis Data Streams, Simple Queue Service (SQS), Simple Notification Service (SNS), Amazon MQ, and Amazon Managed service for Apache Flink (MSF).
We are looking for a technical expert who brings a mix of operations and networking expertise and shares our passion to change the way our customers operate. A systems engineer will be creating and driving opportunities to automate and simplify the daily operations and scales the organisational operations.
Key job responsibilities
The team has the unique perspective of operating all of the messaging and streaming services, instead of the software components. This enables our team to drive cross organization initiatives to remove operational hurdles, optimize software delivery, and remove bottlenecks felt by all of AWS.
Upon joining the MAST Engineering team, every employee is paired with a peer buddy who will help you to quickly come up to speed in understanding the technology we’re building, the tools we use and the business problems we’re trying to solve.
Utility Computing (UC)
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require speciali
Basic Qualifications
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - AWS EMEA SARL (UK Branch)
Job ID: A2742753
The region service Messaging and Streaming Team (MAST) is a customer experience-oriented team who is looking for a self-motivated talented engineer who can solve complex problems and have a vision to improvise the service support. MAST builds and supports Messaging and Streaming services such as Kinesis Data Streams, Simple Queue Service (SQS), Simple Notification Service (SNS), Amazon MQ, and Amazon Managed service for Apache Flink (MSF).
We are looking for a technical expert who brings a mix of operations and networking expertise and shares our passion to change the way our customers operate. A systems engineer will be creating and driving opportunities to automate and simplify the daily operations and scales the organisational operations.
Key job responsibilities
- Work proactively to solve potential problems and inefficiencies. Communicate clearly and collaborate with others to deliver results with minimal supervision.
- Participating in 24/7 on-call rotation to troubleshoot high severity issues
- Analysing dashboards and investigating metrics with the vision for improvements
- Create and maintain Standard Operating Procedures (SOPs) and runbooks for documentation
- Discuss radical new approaches to automate operational issues, assess risks and develop creative solutions.
- Develop strategies for resolving identified problems to prevent future occurrences
- Assist others in the team
The team has the unique perspective of operating all of the messaging and streaming services, instead of the software components. This enables our team to drive cross organization initiatives to remove operational hurdles, optimize software delivery, and remove bottlenecks felt by all of AWS.
Upon joining the MAST Engineering team, every employee is paired with a peer buddy who will help you to quickly come up to speed in understanding the technology we’re building, the tools we use and the business problems we’re trying to solve.
Utility Computing (UC)
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require speciali
Basic Qualifications
- Experience writing scripts from scratch for automating manual tasks (BASH, Python, Perl, Ruby or similar)
- Solid background in Linux. Familiarity with in depth troubleshooting and ability to solve complex technical problems
- Knowledge of network fundamentals (DNS, UDP, TCP/IP, HTTP (s), routing, switching)
- Experience owning services that are secure, scalable, reliable and efficient. Can identify multiple operational and security risks and then resolve, mitigate and/or escalate them
- 5+ years of B2B or enterprise sales with a focus on hunting new business experience
- Knowledge of procurement and source to pay processes and solutions or equivalent experience
- Experience identifying trends and needs to improve an already closed large-scale technology deal
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - AWS EMEA SARL (UK Branch)
Job ID: A2742753
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