Pharmacy Support

About CareRx

CareRx is Canada's leading provider of pharmacy services to seniors communities. We serve over 96,000 residents in over 1,600 seniors and other congregate care communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of pharmacy fulfillment centres strategically located across the country. This allows us to deliver medications in a timely and cost-effective manner and quickly respond to routine changes in medication management. We use best-in-class technology that automates the preparation and verification of multi-dose compliance packaging of medication, providing the highest levels of safety and adherence for individuals with complex medication regimes. We take an active role in working with our home operator partners to promote resident health, staff education, and medication system quality and efficiency.

Whether you do your best work in a dispensary, in a clinical setting, in an office, or on the road, we have an opportunity for you.

Position Summary

The Pharmacy Support plays an important role in the quality and safety of our medications. They are responsible for packaging and organization of the medication deliveries, which requires an exceptional attention to detail. Their support to the Pharmacists and Technicians is essential to maintaining our quality standards.

Your Day to Day:

• Ensure items are packaged/labelled appropriately for safe shipping/delivery to their desired destination by contracted courier and/or company drivers
• Ensure items are received appropriately and distributed internally for safe/appropriate storage/use to their desired location following company policies and procedures
• Ensure safe workplace techniques are used at all times
• Prepare delivery sheets and associated itemized documentation
• Ensure received orders are reconciled against packing slips and discrepancies are reported when applicable
• Monitoring of pharmacy inventory for expired product
• Assist with inventory counts when required
• Filling prescriptions ensuring accurate documentation of completed work as per policies and procedures
• Maintaining a clean and safe work environment
• Maintaining strict confidentiality and ethical standards
• Completes daily tasks in accordance with established work place policies and procedures
• Consults with members of the pharmacy management when there are unresolved issues surrounding day to day work functions
• Follows all corporate regulations, policies and procedures at all times
• Miscellaneous support functions when required

What You Bring To The Team:

• Self-directed requiring minimal supervision and able to work independently
• Must be able to lift regularly throughout the day
• Must be motivated to achieve results that reflect a high standard of quality
• Dependable and responsible in the execution of job duties
• Must demonstrate good listening skills and be adaptable to changes in job environment, procedures and tasks
• Strong interpersonal communication skills, able to maintain a professional demeanor when speaking with clientele
• Remains calm under pressure and is able to meet tight deadlines
• Excellent organizational skills and detail oriented
• Strong verbal and written communication skills
• Possess a positive, cooperative and team-oriented attitude
• Demonstrated customer service experience; strong motivation to succeed

Qualities for Success:

• Ability to manage changing priorities
• Ability to work independently, and as a member of a team
• Customer service oriented
• Excellent problem-solving and decision-making skills
• Strong attention to detail
• Strong organizational and time-management skills

Application Process

CareRx welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Interested, qualified candidates are encouraged to apply.

All applicants must successfully pass satisfactory background screening (depending on the role - Criminal Record Check, Credit Check, Driver’s Abstract, Education Verification, Current Professional Registration) and referencing. Background screening will be completed after an offer of employment has been extended and accepted.

Behaviors

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well