Senior Process Control Technician

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About You And This Role

Dow is seeking a Senior Process Control Technician to join our team in Fort Saskatchewan (Alberta, Canada).

In this role, you will support activities aligned with process automation systems. You will provide preventative maintenance and 24/7 troubleshooting support for installed base systems. You will play a key role in minimizing plant downtime caused by process automation system failures, while providing services that are cost effective and sustainable. Key drivers for success are overall knowledge of all current hardware, operating system software, networking systems and system software.

Responsibilities

• Provides care and troubleshooting of the process automation systems, and their associated networks and interfaces.
• Provides corrective support in response to a system error condition or failure as the first point of escalation from the plant.
• Performs predictive and preventative maintenance (PPM) and health checks on systems.
• Participates in software and hardware upgrades.
• Understands and follows all identified Dow Process Automation work processes, such as Problem Resolution and Request Management, S&OP Case entry, Engineering and Maintenance Asset database updates.
• Completes small project work including system installation, configuration, design and development.
• Tracks and redeploys assets.
• Provides training and knowledge transfer to plant system focal points, as well as other site support resources.
• Interfaces with others in the Plant who support process control on troubleshooting and upgrades.
• Monitors system diagnostics aligned with plant process control staff.
• Participates in risk assessment when activities to the system are required.
• Escalates issues to additional support resources and follow-ups, as necessary.
• Acts as an informal resource for team members with less experience.
  
  

Qualifications

• A minimum of a High School Diploma, GED or equivalent.
• A minimum of 10 years of relevant experience (i.e. manufacturing, maintenance, plant support, etc.)
• A minimum of 5 years experience in supporting commercial Distributed Control Systems (DCS) and/or Safety Instrumented Systems (SIS).
• A minimum requirement for this position is the ability to work legally in Canada. No visa sponsorship/support is available for this position, including any type of permanent residency support.
  
  

Preferred Skills

• A Short-Cycle Tertiary Degree (i.e. 2 year Associate's Degree) or higher in Electronics, Instrumentation, IT, Networking or related field.
• Technical troubleshooting & problem solving.
• Prior experience with Microsoft Office applications.
• Teamwork - Ability to collaborate with multidisciplinary teams.
  
  

Additional Notes

• This position does not offer relocation assistance.
  
  

Benefits – What Dow Offers You

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
• Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
• Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
• Paid time off to care for family members who are sick or injured.
• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Additionally, some of our locations might offer:
• Transportation allowance (availability varies depending on location)
• Meal subsidiaries/vouchers (availability varies depending on location)
• Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)
  

Join our team, we can make a difference together.

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.

At Dow, diversity and inclusion are inherent in our work environment. We are committed to building a vibrant, diverse and talented employee base – and helping each employee grow and develop as part of Dow's inclusive global community. Dow has an accommodation process in place to support employees with disabilities. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.