Shoppe Associate

The Arbutus Club has been a landmark in Vancouver since 1964. Today, we are a modern recreation complex with first class food and beverage services. Our vast range of facilities and programs, coupled with unparalleled service, have earned us a reputation as one of Canada’s finest premier Private Clubs. Our motto is ‘Putting Families First.’

Shifts are typically 4-6 hours long.

General Requirements

• Availability on two weekdays and one weekend day preferred (availability on Saturdays and Tuesdays is a requirement)
• Availability for 3 days a week minimum at all times (candidate is expected to maintain this availability)
• Retail or tennis experience

Compensation & Benefits

• Competitive hourly rate at $21.20, plus generous staff discount
• Great retail hours - Monday - Wednesday: 8:30am-6pm; Thursday/Friday: 8:30am-7pm; Saturday/Sunday: 9:30am-5pm.
• Free on-site staff parking and discounts for the Shoppe, local gym memberships, and more
• Staff events, training and opportunities to move and grow within the Club
• Work with a fun, diversified team who are passionate about customer service
• Be part of Canada’s leading private family Club!

Primary Duties & Responsibilities

• Greeting members with the highest level of customer service and building relationships with members and staff
• Communicating with other Staff and Management (i.e. low inventory, special orders, member feedback or inquiries)
• Understanding and maintaining the knowledge of current products and services, as well as industry trends
• Willing to learn how to string tennis racquets and assist members and guests with their purchases using the POS system
• Assisting with inventory count and organizing storage spaces
• Maintaining the displays and keeping the Shoppe looking tidy and organized
• Additional tasks and projects as requested by Management

Requirements & Qualifications

• Outgoing and customer-centric personality, able to build strong relationships with members
• Experience in fitness retail is an asset.
• Excellent communication and problem-solving skills
• Able to work independently as well as part of a team
• Able to work under pressure with strong organizational and multi-tasking skills
• Previous retail, customer service or hospitality experience is required
• Previous experience in the private Club industry considered an asset
• Must be able to go up and down a ladder
• Sports or Tennis background an asset

Job Type: Part-time

Pay: $21.20 per hour