Account Manager

Reports to: National Cable Specialists Sales Manager

We are looking for an Account Manager who enjoys a fast paced environment with a desire to improve themselves and advance within the company. The incumbent will be a team player who demonstrates initiative and a positive professional attitude and manner.

Key Accountabilities

• (65%) Consistently exceed customer expectations when processing orders and answering technical questions while offering value added solutions to each customer exchange;
• (20%) Aggressively and consistently research new business opportunities and market NCS products and services to new potential clients; Including in person customer engagement
• (10%) Conduct market research of products and pricing for the purpose of promoting new products;
• (5%) Work cooperatively with teammates in the administration of sales transactions.

Duties

• Contacts current and prospective clients to identify their need for existing and/or new products
• Responds to and processes incoming calls and orders
• Opens new accounts and maintains existing customer base
• Enters orders into system and liaises with operations and purchasing teams through the process
• Maintains knowledge base on current products and learns about new products
• Provides pricing quotations and follows-up on quotes
• Provides basic technical support on products
• Builds strong relationships for repeat opportunities

Requirements:

• Post-Secondary education
• Proficiency with Microsoft Word, Outlook and Excel
• Previous Sales/Inside Sales experience is highly beneficial
• Superior interpersonal and communication skills
• Ability to develop long-term client relationships
• A highly professional approach to business
• Exceptional organization skills, ability to multitask and a keen eye for detail
• Technically proficient to quickly learn and understand products
• Ability to develop quotations & project bid packaging / pricing / presentations
• Knowledge of electrical industry in general is an asset
• Willingness to work overtime as needed and a sense of team spirit

What’s in it for you

We are a major player, involved in the energy transformation in Canada. Certified as a Great Place to Work, we offer a dynamic work environment with great career opportunities. We promote autonomy and decision making.

What sets us apart is our:

• Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.
• A strong national network offering real opportunities to grow: our people make the difference.

Among our benefits:

• Flexible group insurance plan customizable to your needs.
• Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
• Group RRSP with employer contribution and TFSA.
• Postsecondary Scholarship Program for our employee’s children.
• Charging terminals available at our facilities.
• Years of Service Recognition Program.

Come build your career with us, a growing network where our people make it happen!

Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.