Patient Services Manager

The Patient Services Manager will act as a liaison between patients, physicians, allied healthcare providers, and administrative teams to ensure smooth clinic operations and a positive patient experience.

This position is minimum .67 FTE/24 hours per week, negotiable up to 1.0 FTE/40 hours per week. Work hours are scheduled Monday to Friday, between 8:30 am and 4:30 pm. Occasional work outside of regular clinic hours may be required. The Patient Services Manager will work in person at office, located in Winkler Manitoba.

We offer a competitive salary and comprehensive employee benefits package.

We give an equal opportunity employer and values diversity in the workplace, and is committed to providing a work environment free from all forms of discrimination and harassment.

Skills And Experience You Will Bring To The Role

• 3-5 years of experience managing staff working in customer services or administrative roles. Preference will be given to those who have managed staff in a healthcare setting.
• Strong human resource, team leadership, organizational, and problem-solving skills.
• Demonstrated ability to manage staff throughout all phases of the HR life cycle.
• Excellent interpersonal and communication skills, with the ability to interact effectively with diverse patient populations and healthcare professionals.
• In-depth understanding of patient services functions, healthcare regulations, and insurance processes.
• Proficiency in healthcare management software, Electronic Medical Records (EMR), and Microsoft Office Suite.
• Degree or certificate in healthcare administration, human resources, business management, or a related field is preferred.