Customer Success Manager
Spellbook
Date: 1 week ago
City: Toronto, ON
Contract type: Full time
Remote
New!
Expanding to In-House Teams with Playbooks
Spellbook is the most complete AI companion for commercial lawyers.
Multi-document workflows.
Product updates, AI news, and legal tips from the Spellbook team.
Customer Stories
Learn how leading law firms and in-house teams use Spellbook.
More Resources
Expanding to In-House Teams with Playbooks
Updates
AI and Law: Our 2025 Predictions
We make Legal AI tools that help lawyers do more of the work they love.
About Spellbook
Spellbook was the first generative AI copilot launched for lawyers. We’re just getting started.
Careers
We're hiring for olympic-level team members across Spellbook.
Try Spellbook Free
Start 7-Day Free Trial
Company
/
Careers
Find your magic at Spellbook
We're on a mission to make legal services accessible. Our olympic-level team is passionate about building, adding real customer value, and sweating the small stuff. Ready to join us?
Explore Open Roles
“There’s a great Canadian tech success story being written here in real time and I’m thrilled to be a part of it!”
Walt Nathaniel
Account Executive
We have a beginner's mind
We're open-minded and avoid dogmatism. We rethink assumptions from first principles. We keep the creative spark that beginners have and naively flow through obstacles like water.
We play to win
To us, winning matters. We care about outcomes over "getting the process right". We make the "cheap moves" our competitors are too high-minded to use.
We create energy
We balance ruthless execution with lifting others up and supporting each other. We create an inclusive environment where all are welcome. We are energy generators, and we remember to enjoy the ride.
We find the magic
We strive to be great, not good. We acknowledge the different and iterate, iterate, iterate until every part of our customer journey feels like magic.
We move with urgency
We move with a level of speed that large companies find alien. We embrace the chaos that arises from it. We ruthlessly prioritize and ask "Can we do this today instead?"
We're customer-obsessed
We read customer feedback and watch customer calls. We share early prototypes with lawyers and aim to understand them inside-out. We want to learn how they speak and think, what they value and what pains them to help find solutions.
Opportunities for growth and influence from day one.
Explore Open Roles
“I love working at Spellbook because every team member gets to have a voice. We are looking for the best outcomes and results - it doesn’t matter if you’ve been here since day one or just started yesterday, you have a chance to be heard!”
Ebad Asadullah
Business Development
Open Roles
Join the Spellbook team
Spellbook is the most complete AI suite for commercial lawyers, trusted by more than 2,600 law firms and in-house teams worldwide.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
2024 Spellbook
Name*
Email*
Please enter your work email address (not gmail, yahoo, etc.)
Are you a legal professional?*Select one...Yes, I'm a lawyerYes, I'm a paralegalNo, I work with legal tech (IT, KM, etc.)No, but I'd love to try Spellbook
Firm or company size*Select one...1-1011-5051-200200+
Thank you for your interest! We are currently only onboarding legal professionals.
Oops! Something went wrong while submitting the form.
Expanding to In-House Teams with Playbooks
- Product
Spellbook is the most complete AI companion for commercial lawyers.
- Review
- Draft
- Ask
- Benchmarks
- Associate
Multi-document workflows.
- Resources
Product updates, AI news, and legal tips from the Spellbook team.
Customer Stories
Learn how leading law firms and in-house teams use Spellbook.
More Resources
- Help Center
- Installation Instructions
- Clause Library
Expanding to In-House Teams with Playbooks
Updates
AI and Law: Our 2025 Predictions
- Company
We make Legal AI tools that help lawyers do more of the work they love.
About Spellbook
Spellbook was the first generative AI copilot launched for lawyers. We’re just getting started.
Careers
We're hiring for olympic-level team members across Spellbook.
- Security
Try Spellbook Free
Start 7-Day Free Trial
Company
/
Careers
Find your magic at Spellbook
We're on a mission to make legal services accessible. Our olympic-level team is passionate about building, adding real customer value, and sweating the small stuff. Ready to join us?
Explore Open Roles
“There’s a great Canadian tech success story being written here in real time and I’m thrilled to be a part of it!”
Walt Nathaniel
Account Executive
We have a beginner's mind
We're open-minded and avoid dogmatism. We rethink assumptions from first principles. We keep the creative spark that beginners have and naively flow through obstacles like water.
We play to win
To us, winning matters. We care about outcomes over "getting the process right". We make the "cheap moves" our competitors are too high-minded to use.
We create energy
We balance ruthless execution with lifting others up and supporting each other. We create an inclusive environment where all are welcome. We are energy generators, and we remember to enjoy the ride.
We find the magic
We strive to be great, not good. We acknowledge the different and iterate, iterate, iterate until every part of our customer journey feels like magic.
We move with urgency
We move with a level of speed that large companies find alien. We embrace the chaos that arises from it. We ruthlessly prioritize and ask "Can we do this today instead?"
We're customer-obsessed
We read customer feedback and watch customer calls. We share early prototypes with lawyers and aim to understand them inside-out. We want to learn how they speak and think, what they value and what pains them to help find solutions.
Opportunities for growth and influence from day one.
Explore Open Roles
- Embrace autonomy and accountability in a flexible, remote work environment; we focus on outcomes and empower you to determine how to get the job done
- Access our company-paid group benefits for you and your family, with $1,000 towards mental health support
- Disconnect during our holiday closure and take advantage of our generous time off policies throughout the year
- Enjoy monthly paid meals, an annual wellness allowance to support your well-being and parental leave top-ups as your family grows
- Secure your stake in our success; you’ll receive competitive stock option grants as a pivotal early employee
“I love working at Spellbook because every team member gets to have a voice. We are looking for the best outcomes and results - it doesn’t matter if you’ve been here since day one or just started yesterday, you have a chance to be heard!”
Ebad Asadullah
Business Development
Open Roles
Join the Spellbook team
Spellbook is the most complete AI suite for commercial lawyers, trusted by more than 2,600 law firms and in-house teams worldwide.
- Product
- Review
- Draft
- Ask
- Benchmarks
- Associate
- Resources
- Blog
- Customer Stories
- Clause Library
- Help Center
- Security & Compliance
- Company
- About
- Careers
- Press
- Contact
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
2024 Spellbook
- Privacy Policy
- Refund Policy
- Terms of Service
Name*
Email*
Please enter your work email address (not gmail, yahoo, etc.)
Are you a legal professional?*Select one...Yes, I'm a lawyerYes, I'm a paralegalNo, I work with legal tech (IT, KM, etc.)No, but I'd love to try Spellbook
Firm or company size*Select one...1-1011-5051-200200+
- Required
Thank you for your interest! We are currently only onboarding legal professionals.
Oops! Something went wrong while submitting the form.
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