Director, Enterprise Solutions

COMPANY PROFILE:

Red River Mutual is a progressive insurance company with a focus on our customers and employees. We believe everyone has a right to feel safe and protected, and to know that someone is looking out for them. We treat our employees like family members – we’ll be honest with them, support them, offer a listening ear, admit when we’re wrong and be a positive force in their lives and in our communities.

LOCATION: Altona, Winnipeg, MB, Hybrid

SCHEDULE: Full-Time

REPORTS TO: Vice President, Information Systems & Technology

DIRECT REPORTS: Manager Business and Process Analysis, Manager Application Delivery, IT Architect

PURPOSE OF POSITION:

The Director, Enterprise Solutions oversees the development, implementation, and maintenance of high-quality enterprise software solutions that align with the organization's strategic objectives. This role creates and fosters a strong, high-velocity engineering culture to deliver timely and high-quality software solutions. The Director will also establish and refine processes with a focus on applying DevOps principles to ensure efficiency, quality, and scalability in software development and cloud operations.

KEY RESPONSIBILITY AREAS:

Strategic Leadership:

• Provide strategic leadership to software engineering teams, defining and supporting the software development strategy and vision.
• Collaborate with senior management to align technology initiatives with business goals.
• Lead, mentor, and inspire teams to deliver high-quality software on time.
• Foster a culture of innovation, collaboration, and continuous improvement.
• Implement best practices for project management and agile methodologies.

Solution Development and Delivery:

• Oversee the development, enhancement, and implementation of scalable, high-performance enterprise applications with a focus on but not limited to Guidewire Policy, Billing, Claims, Integrations, and Portals.
• Ensure alignment of solutions with business objectives, technology standards, and industry best practices.
• Drive and optimize the software development lifecycle, from business and system requirements to concept and design, to implementation, testing, and deployment with engineering excellence, adhering to best practices, quality benchmarks, and timelines.
• Lead the ongoing support and maintenance of the corporate application portfolio, ensuring that defects, enhancements and incidents are resolved, as well as ensuring that day-to-day maintenance activities are completed.
• Develop and implement measures to ensure effective operation of enterprise applications.
• Define and maintain software architecture and design principles.
• Ensure timely and successful delivery of software development projects within scope, budget, and timeline.

People and Process:

• Coordinate with the teams to oversee the design, deployment and support of enterprise applications and scalable architectures.
• Collaborate with Solutions Architect and Integration specialists to design and implement robust, scalable architectures.
• Oversee integration efforts to ensure seamless operations between systems and applications.
• Provide guidance on technology selection and implementation strategies.
• Oversee implementation and adoption of best practices in business analysis and quality assurance.
• Lead, coach, and support the team in best practices and the delivery of services.
• Own and create delivery metrics, establishing baselines and monitoring performance.

Leadership:

• To motivate, coach and hold accountable employees under your direction in the business.
• Administer timely performance reviews, assessing needs for education, rewards and setting direction.
• Embody and influence the organization to have the following leadership competencies:

Red River Mutual Competencies

Integrity, Ethics, and Respect

Exemplifies ethical practices, professionalism, and personal integrity in dealing with both internal and external colleagues and stakeholders. Creates a respectful and trusting work environment where sound advice is valued. Encourages the expression of diverse opinions and perspectives, while fostering cooperation. Challenges biases and looks to remove them. Self-aware and seeks out opportunities for personal growth. Builds a respectful workplace. This competency is the basis for all other competencies.

Strategic Orientation

Visions the future, builds plans, makes decisions, and executes to get there. Intellectually agile, leverages deep and broad knowledge, to build on diverse ideas and perspectives. Creates consensus around compelling visions to support the short and long-term goals and deliverables of the company.

Motivate and Inspire People

Shows passion for the job. Committed to ongoing improvement of own skills as well as employees’ skills. Inspires and motivates the people they lead. Manages performance, provides constructive and respectful feedback and mentorship to encourage and enable performance excellence. Gives autonomy in important areas of work and involves employees when making decisions that affect them. Is self-aware and demonstrates a commitment to ongoing learning and development.

Effective Communication

Fosters open communication, listens to others, speaks effectively, and prepares written communication so that messages are clearly understood. Tailors’ language, tone, style, and format to match the audience.

Accountability and Results

Enables and manages resources to deliver on the priorities of Red River Mutual, to improve outcomes and add value. Takes personal responsibility for actions and outcomes of decisions and inspires others to do the same. Delivers on business results by using sound critical thinking skills and initiative. Aligns people, work, and systems with the business strategy to harmonize what they do and how they do it to meet business objectives.

Promote Innovation and Embrace Change

Thinks creatively; is open to new ideas and technologies. Champions change. Is flexible and adaptable in meeting changing demands of clients and stakeholders. Uses setbacks as a valuable source of insight and learning. Takes change in stride, aligning and adjusting milestones and targets to maintain forward momentum.

Collaborate and Engagement with Colleagues and Stakeholders

Works collaboratively with colleagues and stakeholders. Gathers input, genuinely values others’ ideas and expertise; willing to learn from others. Works with others to resolve conflicts, by using problem solving and communication skills. Recognizes that the leader alone cannot get the job done. Surrounds self with excellent talent. Builds successful relationships within team, as well as with internal and external stakeholders.

QUALIFICATIONS AND SKILLS:

• Bachelor’s degree in computer science, software engineering, or a related field.
• Minimum of 12 years of IT experience in software development, with at least 7 years in a leadership role, leading software development teams with focus on Guidewire and similar enterprise applications.
• Relevant industry-related certifications (e.g., Agile, PMP, Lean) are considered a strong asset.
• Hands-on experience with Agile methodologies.
• Experience in the insurance/finance industry is an asset.

• Strong strategic leadership and team management skills.
• Excellent project management and organizational skills.
• Proficiency in software development and lifecycle management.
• Strong understanding of enterprise application architecture and integration.
• Ability to manage multiple priorities and stakeholders.
• Excellent communication and interpersonal skills.

We thank all applicants for their interest; however only those selected for an interview will be contacted.

Accommodation for applicants with disabilities is available upon request any time during the recruitment process. Our Accessible employment policies and practices are available on request and in accessible formats. Applicants with disabilities can request accessible formats of communication and/or request an alternative method of applying for a position by contacting [email protected] or 1-800-370-2888 (toll free).