Operations Manager

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Why work with Compass One Healthcare? Imagine belonging to a team that delights in the power of healing and bringing out the best in others. Working in the healthcare food industry is amazing, because you can have a positive impact every day—on medical professionals, patients and visitors. This is so much more than a job. This is an opportunity to change lives—one day at a time. Join us.

Job Summary

Operations Manager, Clinical & CBORD is responsible for the day-to-day operational delivery of the business processes provided by the CBORD food service information system including menu planning, nutritional analysis, implementation, monitoring and evaluation of the CBORD system.

Now, if you were to come on board as one of our Operations Managers, we’d ask you to do the following for us:

• Reviews and maintains nutritional information of all food products; seeks and recommends new products to maintain or enhance nutritional quality.
• Leads menu development (e.g., new menus, seasonal menus, etc.) and ensures nutritional analysis of all diets is completed.
• Represents the department as required on regional and national user group conferences, corporate committees, task forces, and teams.
• Leads the development, implementation, maintenance, and integration of the CBORD food service information system.
• Analyzes and maintains database supporting system solutions by establishing quality checks and verification points for database accuracy.
• Works in collaboration with Compass Group Canada’s IT, KHSC IT and CBORD to provide system and database functionality support to end users, troubleshoot system and database issues and test system upgrades and enhancements prior to implementation.
• Manages the Diet Office’s staffing, processes and meal delivery systems related to CBORD to ensure efficiency.
• Maintains adequate inventory on site ensuring appropriate ordering processes are set in place leveraging with Compass’s supply chain management systems for inventory control.
• Develops, implements and maintains system backups and emergency recovery procedures for the department.
• Oversee the daily food service in assigned areas including supervising designated staff, maintaining, and updating manual and computerized records such as the staffing schedule, performing related administrative duties and maintaining food standards by participating in quality assurance activities.

Think you have what it takes to be our next Operations Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

• Graduation from an approved post-secondary nutrition program.
• Eligible active member of the Canadian Society of Nutrition Management (CSNM).
• Experience with CBORD food and nutrition system or any other diet software.
• Excellent analytical and communication skills, both verbal and written.
• Ability to successfully communicate solutions to technical, operational, and clinical issues.
• Demonstrated ability to establish effective working relationships with technical, operational, clinical, vendor and client staff.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [email protected] for further information.