Facility Monitor

This posting is for multiple hourly positions at Millennium Place.

Are you looking for flexibility in your work schedule and hours? Do you enjoy working with the public and providing high-quality customer service? The Facility Monitor’s primary role is to deliver an excellent customer experience in a pleasant, positive, and professional manner while ensuring a safe environment.

As a Facility Monitor, you are part of the team that animates the child and youth spontaneous use areas. At Millennium Place, this includes, childminding (Fun Factory), the indoor playground (Edutainment), the youth lounge, the gymnasium, birthday parties, and the leisure pond.

Shifts are scheduled 7 days a week ranging between 8:00 a.m. to 11:00 p.m.

Responsibilities:

• Actively engage with guests of all ages throughout our spontaneous use/childcare areas by asking questions and providing options that will assist them to have an enjoyable experience
• Ensure spaces are safe, clean, and ready for use by guests
• Check for proof of payment and record the number of guests in each activity area
• Provide information to guests regarding the variety of leisure activities available throughout Strathcona County
• Provide first aid to guests and assist in emergency situations
• Follow safe work practices
• Take a genuine interest in upholding the values of Strathcona County and providing exceptional industry-leading service

Qualifications and Skills:

• A team player and self-starter with the ability to perform assigned tasks and identify opportunities to contribute to overall team success.
• Strong listening and communication skills, enabling positive interactions with guests, co-workers, and supervisors.
• Proven ability to provide childcare in a safe, nurturing environment and manage large groups of youth/children simultaneously.
• Adaptable in a fast-paced environment, with strong troubleshooting and creative problem-solving skills.
• Effective at visually monitoring large areas with active participants.
• Previous experience working with youth and children in childcare or recreational settings.
• At least one year of experience in a customer service role.
• High School Diploma is preferred.
• Current Intermediate First Aid and CPR-Level C certification is an asset.

Conditions of Employment:

• Submission of satisfactory Vulnerable Sector Check and Child Intervention Record Check
• Current Standard First Aid and CPR- Level C certification is required
• Good physical condition to perform active supervision, some manual labour, and light housekeeping duties

Who we are:

Strathcona County is a specialized municipality located in the heart of Alberta. Our vision is to become Canada’s most livable community, where our workplace culture and identity are supported by our people plan and values of integrity, respect, safety, fairness, and cooperation.

Why Join Strathcona County:

• Competitive salary and comprehensive benefits package, which includes:
  • Health and wellness spending account
  • Employee and family assistance program
• Commitment to employee development, through internal and external training and development opportunities.
• Well-being programs and a safety culture focused on physical and psychological health in the workplace.

Equivalencies of education and experience may be considered.

This competition may be used to fill future vacancies for similar positions within the next 6 months.

Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences. We thank all applicants for their interest; however, only those selected for an interview will be contacted.