Oracle EBS/Fusion Practice Manager

Seattle or Pleasanton or Vancouver Fulltime

Role Description & Responsibilities

Job Title: Oracle EBS/Fusion Practice Manager Reports To: C-Level Executive Contact: [email protected]
Job Summary: The Oracle EBS/Fusion Practice Manager will lead and manage a team of Oracle EBS/Fusion consultants, ensuring the delivery of high-quality services to clients. The role involves strategic planning, team leadership, technical guidance, and operational management to achieve business objectives and client satisfaction
Key Responsibilities:

• Team Leadership: Define and communicate the team's business objectives, create plans for achieving these objectives, and provide clear direction to team members.

• Technical Guidance: Offer technical leadership and support to direct reports, act as a single point of contact for escalated issues and ensure adherence to best practices and standards.

• Process Management: Improve working policies and procedures, identify process issues, and recommend solutions to ensure compliance and efficiency.

• Operational Management: Oversee day-to-day team activities, delegate work to develop team members, and ensure the team meets service level agreements (SLAs) and operational level agreements (OLAs).

• Client Engagement: Build and maintain strong relationships with clients, understand their business needs, and ensure client satisfaction through effective project management and communication.

• Training and Development: Identify training needs for the team, provide or arrange relevant training programs, and support team members in achieving their professional goals.

• Performance Monitoring: Use empirical data, customer satisfaction surveys, and scorecard metrics to assess team performance and provide coaching and feedback.

• Project Management: Lead and manage projects, ensuring they are delivered on time, within budget, and to the required quality standards.

Compliance and Security: Ensure the team adheres to company policies, regulations, and security protocols, and contribute to any projects affecting team business objectives

Required Skills, Experience & Qualities

Qualifications:

• Education: Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field. Master's degree preferred.

• Experience: Minimum 7-10 years of experience in Oracle EBS/Fusion, with at least 3 years in a leadership role.

• Skills: Strong knowledge of Oracle EBS/Fusion applications, project management, team leadership, technical troubleshooting, and problem-solving.

• Certifications: Preferred certifications include Oracle Certified Professional (OCP), Project Management Professional (PMP), ITIL, SCRUM, or other relevant certifications.

• Technical Skills: Proficiency in Oracle EBS modules (General Ledger, Fixed Assets, SLA, etc.), SQL, PL/SQL, and experience with Agile/Scrum methodologies.

• Soft Skills: Excellent communication, leadership, and interpersonal skills, with the ability to manage multiple priorities and work in a dynamic environment.

Offered Benefits: Calfus prioritizes the well-being and financial security of its employees by providing comprehensive health coverage, which includes medical, dental, and vision plans. This ensures that employees have access to essential healthcare services, addressing both preventive and ongoing medical needs Additionally, Calfus understands the importance of long-term financial planning for its employees. To support this, the company offers retirement savings plan where you can start saving as soon as you join!
Compensation: Salary Range for Seattle, Pleasanton, Vancouver Residents Only: Between $175,000 and $265,000 per year. Pay is based on several factors including but not limited to education, work experience, certifications, etc
Calfus Inc. is an Equal Opportunity Employer. That means we do not discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status. All employment is decided based on qualifications, merit and business need About Us
Calfus is a Silicon Valley headquartered software engineering and platforms company. The name Calfus finds its roots and ethos in the Olympic motto “Citius, Altius, Fortius – Communiter". Calfus seeks to inspire our team to rise faster, higher, stronger, and work together to build software at speed and scale
Calfus Inc. is an equal opportunity employer and welcomes candidates from all backgrounds to apply. We encourage applications from individuals with diverse experiences and perspectives, as we believe in the power of a diverse and inclusive workforce to drive innovation and success.