Maintenance Team Lead

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

SUMMARY

The Maintenance Team Leader is responsible for overseeing a team of Technicians in the delivery of preventative and corrective maintenance, routine and on-demand services for assigned facilities. The Maintenance Team Leader ensures that work is performed in accordance with established processes and practices and is compliant with all internal and external requirements including but not limited to environmental, health and safety, and fire protection. Additionally, the role includes performing and delivering maintenance services.

KEY DUTIES & RESPONSIBILITIES

People Leadership

• Leads a team of individual contributors
• Assigns, prioritizes and monitors work progress
• Monitors execution of activities and performance to ensure timely completion and adherence to all requirements
• Guides, coaches and trains direct reports
• Provides input for performance review

Leads the delivery of and performs the following:

• Oversees and monitors the activities and performance of Technicians
• Ensures compliance with internal and external requirements
• Conducts regular monitoring and inspection of facilities, equipment, and systems
• Maintains and troubleshoots mechanical and electrical systems
• Coordinates and assists in implementing preventative maintenance programs
• Participates in facility-related projects
• Makes sure tools are maintained and expenditures submitted on time
• Supports training and safety initiatives
• Assists in enhancing tenant and customer satisfaction
• Performs other duties as assigned

Work Requirements

• Must be available to be on-call and respond to emergencies
• Must be willing to wear personal protective equipment

KNOWLEDGE AND SKILLS

• 5 years of facility operations and maintenance experience
• Previous leadership experience preferred
• High school diploma plus trades training and certification
• Strong team leadership abilities
• Advanced knowledge of facility operations and maintenance processes
• Excellent troubleshooting and resolution skills
• Knowledge of fire, life, safety and building codes
• High level of environmental, health and safety mindset
• Strong client-service orientation
• Effective communication skills

Licenses and/or Professional Accreditation

• Journeyman level licenses in refrigeration, electrical, plumbing
• Power Engineering certification
• Building Operator Certification
• Gasfitter certification
• Systems Maintenance Administration Certification

At BGIS, we promote diversity and inclusion as a key business driver. We are committed to a barrier-free recruitment process, providing equal employment opportunities to individuals of all backgrounds.