Assistant Store Manager

As we expand and continue to grow we are looking to add an Assistant Store Manager to our experienced retail team. This role will have the option to perform duties in either our Vancouver or North Vancouver location. Travel between locations may also be required.

Assistant Store Manager responsibilities include hiring and training sales associates, monitoring inventory and ordering merchandise based on demand. This role will also research competitive products and analyze consumer behavior to ensure our store meets and exceeds client expectations.

Our ideal candidate will have retail manager skills with a sharp business mindset. You should also be skilled at organizing and solving problems. Interpersonal and mediation skills will also be very useful, since you’ll often be acting as a liaison between managers, employees and customers.

Ultimately, the duties of the Assistant Store Manager are to make sure our stores operate effectively, and that we keep our customers happy.

Supervisory Responsibilities:

• Recruits, interviews, hires, and trains new staff
• Oversees the daily workflow of the department
• Provides constructive and timely performance evaluations
• Handles discipline and termination of employees in accordance with company policy

Duties/Responsibilities:

• Ensure customer service standards are met, customer concerns are resolved efficiently, and that the cashier lines run smoothly
• Process cash register payments by cash, credit card, gift card, and debit
• Oversee the opening and closing duties of the store; assigning the daily task lists
• Work with vendors to place orders, plan, and promote products through demos; verify that discounts and promotions are reflected throughout the store
• Coordinate with the Marketing and the Pricing teams that all product pricing is accurate and mirrored in the store flyer
• Assist the Store Manager with ad hoc tasks such as seasonal promotions, inventory count, customer engagement events, etc.
• Support the Store Manager by identifying sales and margins to boost the store financials
• Performs other related duties as assigned
• Available to work flexible hours including evenings, weekends, and holidays

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Able to meet a flexible work schedule including weekends, early morning and evenings
• Excellent interpersonal skills with staff and customers
• A proven team player and who is team-focused
• Strong problem solving and in-the-moment decision-making skills, process improvement, strategic planning, verbal communication, customer focus, management proficiency
• Skilled at prioritizing tasks and delegating them when appropriate
• Able to function well in a high-paced environment
• Proficient with Microsoft Office Suite or related software

Education and Experience:

• Completion of a post-secondary program related to hospitality, retail management or food and beverage service management is a strong asset
• A minimum of 2 years of demonstrable experience in a supervisory capacity at a retail store, or similar
• Experience operating point-of-sale systems
• Competency using retail management software, such as online time and attendance and staff scheduling modules

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Prolonged periods of standing and walking
• Must be able to lift up to 15 pounds at times and carry moderately heavy loads, such as stock items, supplies, or equipment
• Able to bend, stoop, and kneel to inspect merchandise, shelves, and storage areas

About Us

Stong’s Market is a locally owned, community-focused grocery store. We offer a wide variety of local and boutique products at our Vancouver, North Vancouver and Squamish locations. Our Stong’s Market Express Department are experts at home delivery straight to your front door. The Stong’s name has a rich history with over 85 years of grocery experience and we are committed to a unique and family-friendly grocery shopping experience.

Our Commitment

Stong’s Market is an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Stong’s Market is committed to working with and providing reasonable accommodations to individuals during the recruitment process. If you need a reasonable accommodation for any part of the employment process, please notify the hiring manager when contacted for an interview.

How to Apply

Interested candidates are invited to apply online at stongs.com/careers/.