Title Specialist

Job Description

Here at IAA, an RB Global, Inc. company, our Title Specialists play a critical role in our vehicle life cycle process which includes processing and filing vehicle title documents, reviewing and following up on missing items, and identifying inventory reduction opportunities for our salvage auction facilities.

Title Specialists embody our "will to succeed and "collaborative worker" values, by providing an outstanding customer experience through our various communication channels and helping IAA focus on business and branch growth.

What Do IAA Title Specialists Do?

Review and process documentation for insurance and remarketing customers

Process incoming salvage titles from multiple states and set for sale

Keep up-to-date on title regulations by learning and maintaining knowledge of current title/salvage laws

Provide excellent customer service and support by offering solutions and timely responses to external/internal partners

What are the Requirements?

Basic digital literacy

Time managing skills with the ability to balance workload

Excellent written, verbal, and communications skills

Thrives in a team environment with a positive, upbeat, and pleasant demeanor

Not Required, But Preferred

Title administration, title processing, or DMV experience

Vehicle total loss/claims experience

Intermediate Excel skills

In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations.

About IAA, an RB Global, Inc. company: 

IAA, an RB Global, Inc. company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. RB Global, Inc. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois.