Assistant Manager - Retail Food Outlets

Our people at Aramark are the driving force behind our business, so investing in great people like you has a richer, deeper meaning to us. Whether you have a clear career path in mind, or just need a job, we offer you a stunning variety of workplaces and career areas for unparalleled mobility. No matter which amazing location you join, you’ll be surrounded by teams of people who are ready to help you get the job done. We champion our teammates to bring their whole selves to work, build a community, and unleash their full potential.

What we Offer

• Extended benefits including health, dental and vision from the first day of employment
• Aramark Canada’s Defined Contribution Pension Plan from the first day of employment
• Three (3) week’s annual paid vacation
• Employee Recognition Program including Service Awards
• Diverse and inclusive workforce
• Aramark Scholarship Program for dependents of full-time employees

Aramark is hiring an Assistant Manager for our Retail operations at Sunnybrook Health Sciences Centre. The food outlets include brands such as Second Cup, Tim Hortons, Pizza Pizza, and other proprietary Aramark brands.

Job Responsibilities

• Manages the day-to-day retail outlets to ensure adequate service levels to maintain quality and standards
• Orders all food, paper and cleaning supplies, small wares and equipment; ensures all equipment in proper and safe working order
• Accountable for production of all brand standards, menus, programs and audits
• Works with internal and external resources to develop and generate continuous improvement, revenue, and customer satisfaction
• Manages budgets, prepares reports, and other performance analysis documentation
• Handles and resolves any customer concerns or complaints
• Hires, trains and develops new and existing team members encouraging them to meet targets
• Manage and coach unionized staff in compliance with collective agreements

Qualifications

• Supervisory or management experience in a Tim Hortons or retail food outlet is required
• Experience hiring, scheduling, training and working in a unionized environment is preferred
• Strong leadership skills and ability to coach and motivate team members
• Scheduling, ordering, inventory and knowledge of food safety and sanitation standards
• Maintaining brand standards and experience with franchise or corporate audits is an asset
• Attention to detail, organization, and effective communication skills
• Excellence in customer service and the ability to resolve concerns or complaints

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.