Lab Patient Technician

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems. We are committed innovators, operating Canada's first commercial genetics lab and the country's largest online patient portal, with more than 8 million Canadians receiving their results online.

As a Lab Patient Technician, you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business, allowing you to see the difference you make in patients’ lives.

Status:

Part Time (upto 20hrs per week)

Schedule:

Monday to Friday, 6:45 AM to 6:30 PM and Saturdays, 6:45 AM - 1:30 PM

Additional Requirements:

Shifts and schedules may vary depending on operational requirements. The successful candidate will be required to work on Saturdays as needed and may have changes to work assignments, locations, and hours. Flexibility is essential.

Number of Positions:

1

Start Date:

ASAP

Your Responsibilities Will Include:

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

What You Will Bring To The Role:

• Graduate of an approved Laboratory Assistant program or equivalent are preferred.
• Phlebotomy experience is an asset.
• Excellent communication skills.
• Good computer skills with a minimum typing speed of 40 wpm.
• Strong customer/patient service with the ability to relate to patients and clients even in stressful situations.
• Strong empathy, flexibility, adaptability to change, and problem solving skills.
• Ability to maintain the strictest standards of patient privacy and confidentiality.

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions. In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, which may include:

• Employee Group Benefits: Competitive coverage for employees and their families, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan
• Vacation and Wellness Days
• Employee Wellness and Giving Programs: Mental, physical, and financial wellness programs, including an Employee & Family Assistance Program and financial planning tools.
• Professional development and membership reimbursement, preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, and Costco Membership.

In accordance with LifeLabs’ Accessibility Policy, accommodations are available by request for candidates in all aspects of the recruitment and selection process. Vaccinations are highly encouraged at LifeLabs, and may be mandatory if regulated by provincial or regional governments.

Ready to empower healthier Canadians? Apply today!