Associate Operations Manager

Location(s): Toronto | Hybrid

Get To Know Us:

SS&C is leading the way. We continue to look for today’s and tomorrow’s brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to reach out and apply to our welcoming and inclusive environment.

SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, integrity, and innovation to name a few. We are a fast-paced environment, who promote flexibility, authenticity and offer a hybrid working model to ensure employees can manage their day and meet both work and personal commitments.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
• Your Future: RRSP Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C Learning Institute
• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

• Supports, trains and guides associates within direct team by sharing job knowledge and best practices.
• Interact with various internal GlobeOp departments such as Fund Accounting, Operations, Valuations, Investor Services and IT to maintain high client service levels.
• Perform and review internal control procedures as part of compiling regular reporting packages for clients to support positions, trades and cash prior to handing off to other operational groups.
• Will be escalation point for more complex functions.
• Collaborate with other functional teams to onboard new clients and support existing system transitions.
• Coordinate testing of tech development and system enhancements within the platform to increase efficiency, functionality and automate processes.
• Plan and design projects, proactively monitoring progress, resolving issues, and taking corrective actions as needed.

What You Will Bring:

• BA in business/finance or related discipline.
• 4+ years’ experience with Back Office Operations working for either a Prime Broker, Administrator, Hedge Fund, Mutual Fund, or Investment Advisor.
• Prior experience with various products including OTC products, equities, fixed income, repurchase agreements, futures, FX, Mortgages, options and working knowledge of Corporate Actions.
• Middle/Back-office experience covering OTC trade settlements, fail control, reconciliation of trade discrepancies, and client servicing environments.
• Strong written, verbal communication skills, and solid MS Excel knowledge.
• Effective leadership, interpersonal skills, and clear communication to foster strong team dynamics.
• Successful colleagues are self-motivated, take ownership of issues, recommend solutions, and appropriately apply relevant procedures.

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

SS&C Technologies Canada Corp. fosters a positive, equitable and progressive workforce and is committed to accommodating applicants with disabilities throughout the hiring process.

We will work with applicants requesting accommodation at any stage of this process. If you require any accommodation during the application and hiring process, please contact: [email protected].