Community and Family Services Supervisor

Description

The Community and Family Services Supervisor (CFS) provides operational direction and supervision to the Community and Family Services division at Cranbrook in the East Kootenay Circuit, including liaising with community partners to facilitate service delivery, organizing food delivery activities, operating family programs, overseeing hot meal program offered by The Salvation Army, and leading annual Christmas programs.

Accountabilities

KEY RESPONSIBILITIES:

• Responsible for the supervision of the Community & Family Services Staff and functions, including food bank, feeding / breakfast programs.
• Organize and supervise Community & Family Services Christmas Services—Christmas kettles, Christmas Hampers, Christmas Toy Shoppe and Hope for All Seasons Fundraising campaign.
• Responsible for the direct supervision of the hot meal program.
• Support and assist with Emergency Disaster Response and provide EDS training for volunteers and employees.
• Secure timely media coverage & interviews of Corps Officer or designate for Community & Family Services programs, i.e., Christmas Kettles, Hamper fund and Food Bank.
• Provide input on standards, policies, and procedures relating to areas this position oversees.
• Embrace the mission of The Salvation Army, East Kootenay Circuit and the Community & Family Services Mission, Vision & Goal Statements.
  
  

Staff Supervision

• Provide input on the Annual Performance Review for direct reports.
• Apprise the CMD of staffing concerns and issues.
• Make recommendations to the CMD regarding hiring and dismissal proposals.
• Will assist the CMD in conducting employment interviews.
• Will work to recruit, coordinate, and schedule volunteers.
• Recommend and arrange for ongoing staff training.
• Assure that Community and Family Services employees satisfactorily complete all responsibilities.
• Ensure that Health and Safety Committee functions according to appropriate SA & legislative requirements.
• Adhere to policies and procedures outlined in SA Employee Relations Policy Manual and comply with accreditation standards.
  
  

Payroll, Funding Administration, And Reporting

• Identify, secure, and apply for new funding sources that will advance and adhere to the Salvation Army standards and programs.
• Liaise/Network with relevant community agencies to complete grant and other funding requests, provide feedback to agencies.
• Aid in the preparation and submission of payroll for all employees to DHQ.
• Prepare annual budgets in consultation with bookkeeper as approved by the CMD for DHQ approval submission.
• Ensure timely completion and submission of Community & Family Services statistical reports to Divisional Headquarters
• Maintain and update established written policies and procedures for Community & Family Services and employee handbook.
  
  

HOURS: 40 hours per week

Education/Certifications

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• A minimum of two (2) years post-secondary education in a relevant field.
  
  

Experience

• A minimum of 3 years of relevant experience.
• Computer literacy (Window, Word, Excel, PowerPoint, etc.)
• Fiscal and managerial experience will be considered as an asset
  
  

Required Skills/Knowledge

• Develop an understanding of the Mission of The Salvation Army in The Canada and Bermuda Territory and its implications as related to position responsibilities.
• Represent the organization in a professional and engaging manner.
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
• Ensure compliance with policies and procedures as it relates to external funders.
• Responsible to work in compliance with Health & Safety Act and Regulations
• Treat the property of The Salvation Army with due care and caution.
• Attention to detail, problem solving and analytical skills.
• Effective organizational and communication skills.
• Ability to complete assignments and meet deadlines with minimal supervision.
• Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
• Facilitation and presentation skills.
• Lead by example, demonstrate a positive attitude, a strong work ethic, and a willingness to learn and be flexible in the face of change.
• Knowledge of community-based resources and experience networking with government and social service agencies.
• Experience in direct staff supervision.
  
  

Working Conditions

• Working environments for this position will include: the office, the kitchen, or the church for the Food Recovery program, as well as out in the community.
• Some travel and on-call work during Corps Officer’s absence is associated with this position.
• Work will expose incumbent to deal with disagreeable/angry clients.
• May involve applying physical force to move/lift/transport materials of up to 40 lbs.
  
  

Preferred Skills/Capabilities

• Current clear Criminal Record Check
• A clean Drivers Abstract
• A clear Vulnerable Sector Screen
• On line Armatus Abuse Training
• Alignment with the mission and vision of The Salvation Army in Canada
• Respect and understanding of The Salvation Army – its mission, culture and values
  
  

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.