Investigator, Research & Analytics

Reporting to the Investigations Manager, the Investigator, Research & Analytics will conduct a wide variety of detailed, quality, and timely research and investigative assignments. This position will work within the Open-Source Intelligence team and collaborate with team members daily. Along with possessing an investigative mindset, advanced report writing, and research skills, a strong command of grammar and the English language are essential to success in this role. In time, this role may be available for remote work!

The ideal candidate has a demonstrated ability to manage multiple tasks within a fast-paced environment under the pressure of tight deadlines. Strong organizational, analytical, and decision-making skills are required. Must conduct all investigations in a professional manner and always maintain strict confidentiality.

Responsibilities:

• Conduct detailed, in-depth background and asset investigations on individuals and corporate entities in response to client requests using Internet research and databases
• Conduct intellectual property investigations via online research and site attendances
• Locate individuals throughout Canada using database and Internet searches as well as inquiries
• Assist with confirming focal points and identifiers, to maximize surveillance resources
• Comfortably navigate through popular social networking sites, locating, analyzing, and documenting relevant material found
• Document files accurately with file activity and all information gathered
• Ensure all client protocols and guidelines are followed
• Report your findings to our clients in accordance with Xpera standards and practices
• Abide by relevant privacy legislation and adhere to internal policies, guidelines and best practices that apply to open-source intelligence
• Provide support to the Surveillance and Risk Management Divisions with open-source research as needed
• Remain current on industry standards, new and emergent sites and participate in staff meetings and trainings for information sharing purposes
• Attend court or legal proceedings as required
• Other related duties, as required

Education:

• Post-secondary degree, preferably in a related social science field such as criminology, forensic crime and intelligence analysis, journalism, sociology, psychology, etc. or equivalent combination of post-secondary diploma and relevant experience. Considered an asset but not required.
• Completion of ‘Using the Internet as an Investigative Research Tool’ training through Toddington International, or willingness to complete within two months
• A strong command of the English language (written and oral) is essential to success in this role

Professional/Technical Certification or Licenses:

• Holds a valid Private Investigator License within the Province of Alberta
• Reliable vehicle currently licensed for business/commercial purposes

Job Knowledge or Work Experience:

• Minimum 2 years research and/or investigative working experience
• Ability to work autonomously
• Prior experience working in a client focused environment
• Understanding of threat risk assessments and analytics
• Knowledge of all levels of the Canadian court system, insurance law and privacy legislation an asset
• Proficiency working with Microsoft Word, Excel, Outlook
• Advanced report writing and research abilities

What We Offer:

• Competitive pay
• Opportunity for overtime
• KM reimbursement.
• Medical, dental & vision coverage, including a customizable e-flex benefit plan
• Registered Retirement Savings Plan (RRSP)
• Wellness programs
• Career progression within the SCM Insurance Family

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. All prospective employees must pass a background check.