Professional Practice Advisor - Digital Learning & Clinical Transformation

At Grand River Hospital we are building a world-class healthcare system supporting healthier lives for the communities we serve. We value people above all else and the experiences of our patients and their families, our team members, and our partners are at the very top of our agenda.

Through our values of CARE; TRUST AND BE TRUSTWORTHY; COURAGE TO START, HEART TO FINISH and WELCOME ONE TO WELCOME ALL we leverage the collective talents and strengths of our GRH team, our community, and our partners to innovate and accelerate the transformation of healthcare delivery.

We currently have an opportunity for a Temporary Full Time Professional Practice Advisor – Digital Learning & Clinical Transformation Until Approximately July 7, 2025 within the Professional Practice.

How Professional Practice Advisor – Digital Learning & Clinical Transformation supports our teams at Grand River Hospital:

We have an exciting opportunity for a temp full time Professional Practice Advisor (PPA) Digital Learning & Clinical Transformation, to work with our Professional Practice Team and Clinical Informatics.

Reporting to the Chief Practice Information Officer (CPIO), the Professional Practice Advisor aids in defining and navigating a path that supports and translates both digital learning and workflow development and supports the integration of clinical practice into the design and build of the Electronic Health Record. The PPA- DLCT would have oversight of the Digital Learning Specialists (DLS) and would support the organization in the following areas:

Digital Learning:

• Collaborate on self-guided learning for specialty roles
• Review feedback from learners and incorporate feedback to improve current self-guided learning
• Design and create critical assets to improve Cerner Learning Portal e-learning
• Collaborate with OD and other stakeholders to design and build EDGE courses
• Collaboration where required with physician learning
• Utilization of report data from various metrics, such as barcode scanning, early warning scoring, BPMH to improve Cerner training
• Report learner satisfaction metrics

Clinical Transformation:

• Collaborate with SMGH in continual improvements and align practices where applicable
• Collaborate with organizational stakeholders such as CPIO, Chief Medical Information Officer (CMIO), clinical informatics, physicians, Education Practice Leads (EPL), Professional Practice Leads (PPL) to assist with prioritization of change requests
• Aid in supporting and translating in both digital learning and workflow development to support the integration of clinical practice into the design and build of the EHR
• Collaborate with front line staff to review critical workflows and advise CPIO, CMIO, clinical informatics leadership to ensure workflow designs align with patient safety initiatives (i.e., Accreditation standards)
• Collaborate with stakeholders to identify and improve inefficiencies by creating joint working group comprised of frontline staff, informatics, CPOE, EPLs, PPLs

Professional Practice Development

• There are a number of priorities we are facing now and will continue to face moving forward. Included in these priorities are:
• Cerner optimization
• Oncology CPOE Project
• Ongoing workflow development and management
• Cerner code upgrade
• Merger

Qualifications for the Digital Learning Specialist:

• Current registration in good standing as a Regulated Health Care Professional
• Post-Secondary/Undergraduate degree required
• Graduate degree in related field preferred
• Minimum of 2 years of relevant experience (full time equivalent)
• Previous strong leadership experience required
• Previous experience in Professional Practice preferred
• Demonstrated critical thinking skills and effective problem-solving skills
• Strong interpersonal and strong listening skills
• Demonstrated customer service skills
• Experience with Cerner Millennium or other EHR required
• Demonstrated ability to prioritize workload
• Demonstrated knowledge of quality improvement processes, adult learning principles and change management
• Excellent communication skills
• Working knowledge of healthcare legislation required
• Ability to travel from site to site

Support and Benefits:

• A thorough onboarding and orientation program
• Ongoing training and development opportunities
• Access to our Ongoing Education Fund
• Career mentorship
• Wellness programs

Grand River Hospital is committed to fair and equitable employment and in our recruitment and selection practices.