Area Sales Manager

Job Description

Area Sales Manager – Pacific Zone

Rank 5

Richmond, BC (Hybrid)

Deadline: Please apply before January 23, 2025.

The anticipated annual base salary for this position is $86,600 - $113,610. The offered salary will be based on the candidate’s experience, knowledge, skills and qualifications, as well as internal equity considerations.

Toyota Canada Inc. (TCI) currently has an exciting opportunity for a candidate to support our Sales department in the Pacific Zone. This is a permanent full-time opportunity and will report to the Zone Sales Manager. The selected candidate will partner with Dealers within an assigned territory to meet Toyota sales targets and increase brand image. In addition, the successful candidate will act as the face of the Toyota brand to the Dealer body.

What We’ll Bring:

Company & Culture

• A hybrid work environment
• A work environment built on teamwork, flexibility and respect
• Professional growth and development programs to help advance your career
• A focus on respect for people and continuous improvement
• Summer Hours – condensed work week during the summer
  
  

Benefits

• Competitive compensation package including bonus
• Extended health care and dental benefits effective immediately
• Company pension plan with additional employer contributions
• Company demo vehicle
• Associate vehicle discount program
• Reimbursement programs (tuition & fitness)
• Paid holiday shutdown and competitive paid time off benefits
• Sabbatical leave program
  
  

What You’ll be Doing:

Provide Leadership and Consultation to Dealers

• Develop customer-centric solutions for Dealers in support of New Vehicle Sales, Toyota Certified Used Vehicles (TCUV) and Extra Care Protection (ECP) target achievement and other loyalty and retention programs
• Identify gaps in Dealer sales and tracking processes and provide advice and support for improvement
• Take a lead role in the Annual Dealership Review and Objective (ADRO) setting process
• Guide Dealers concerning monthly vehicle allocation and internal inventory management
  
  

Proactively Support Dealers

• Present Dealers with sales opportunities within assigned Dealer Market Area (DMA) through analysis of market share, sales efficiency and competitive activity
• Provide valuable insight, best practices and direction in the development of sales/marketing initiatives to capitalize on identified opportunities
• Ensure Dealers are on pace to achieve monthly sales targets by collecting accurate estimates throughout the month
• Conduct ongoing Dealer performance and accountability meetings through regular Dealership visits
• Develop recommendations and action plans in collaboration with Dealership management utilizing the Dealer Consultation Process
• Plan and support the execution of various retail projects and processes as part of the Dealership team
• Support in the procurement of high-priority (sold order, special edition, etc.) units through the monthly supplemental allocation process
• Manage and support on issues related to Dealer Fleet, including assisting with soliciting new business, maintaining fleet relationships and vehicle order management
• Identify training opportunities and provide support through Toyota University and in-Dealer training
• Responsible to recognize broader issues and bring to the attention of the Zone Sales Manager
  
  

Support TCI

• Influence and persuade Dealers without direct authority to comply with TCI Corporate objectives whose benefit may not be immediately apparent. These objectives may involve sales targets, sales programs, sales processes and activities to enhance the Toyota brand
• Prepare detailed Dealer contact reports outlining Dealer performance KPIs and actionable items relevant to the Dealers business and TCI Dealer standards, policies and procedures
• Support future Business Innovations initiatives by acting as a Change Agent at the Dealership
• Proactive sale of supplemental vehicle supply to Dealerships
• Work cross-functionally with the sales team, other departments within the Zone and TCI Head Office
• Provide timely market data/surveys, industry feedback and market performance analysis
• Please note, this role requires frequent travel*
  
  

What You’ll Bring:

• University degree or college diploma in Business/Automotive Marketing, or in a related discipline with equivalent work experience
• 5+ years of automotive experience
• Experience in a combination of the following areas is preferred: Product Planning, Sales & Inventory Planning, Dealer Development, Pre-Owned, National Sales and Marketing
• Prior field experience or exposure to Dealership sales operations is an asset
• Strong product knowledge is preferred
• Excellent communication and presentation skills
• Excellent leadership, relationship-building and negotiation abilities to balance both the needs of Dealers and TCI Corporate objectives
• Capacity to professionally maintain productive relationships with stakeholders
• Ability to be tenacious and continuously develop customer-centric solutions for Dealers in the face of adversity
• Self-starter with organizational and time management abilities
• Strong analytical and problem-solving skills
• Means to thrive in a high-stress, challenging environment
• Proven ability to initiate & improve work processes to increase efficiencies
• Ability to work extended hours and travel
• Valid Class 5 driver’s license
• Bilingual (English/French) is an asset
  
  

About Us

Toyota Canada Inc. is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI's Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.

What Sets Us Apart?

A focus on people, passion for Toyota, innovation and continuous improvement have made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.

What You Should Know:

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law. Please advise us at any point during the recruitment and selection process or your employment if you require accommodation.