Account Manager

WHAT'S THE ROLE?

Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You’ll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high level customer consultation.

WHAT DOES THE ROLE INVOLVE?

• Building relationships – you’ll meet with customers at a moment’s notice or be actively present to capture the perfect business opportunity. You understand to create value in account(s) through long-term, profitable relationships
• Time and Territory Management (TTM) - creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory
• Be a Hilti Champion – you’ll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace
• Tracking your progress – you’ll utilize Salesforce to record all the interactions you had to make a sale as reporting is a key part of this role

WHAT DO WE OFFER?

• Medical/Dental/Vision effective the first day of the month following employment
• Team member Only coverage premiums paid by Hilti
• Basic Life, Accident and Disability (AD&D) insurance paid by Hilti
• Business Travel Accident paid by Hilti
• Basic Dependent Life Insurance paid by Hilti
• Option Life, AD&D, and Critical Illness for team member and dependents
• Short-term Disability paid by Hilti
• Registered pension plan with dollar-for-dollar matching up to 5%. Eligible to participate after 12 months of continuous service with immediate vesting
• Generous Paid Time Off policy and holidays including two days to give back to your local community
• Paid parental leave, sabbaticals, military leave
• Education reimbursement and student loan assistance
• Up to five days per year of back-up daycare
• Employee Assistance Program (EAP), company-paid wellness screenings
• Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate

WHAT YOU NEED IS:

• At least three years of outside sales experience – preferably in an environment with set targets
• Hands-on attitude – you'll be demonstrating our tools to our customers, using platforms such as Salesforce to keep track of everything, and collaborate with a variety of departments
• Maintain a valid driver’s license – we'll provide you with a company car, be sure you’re ready to drive
• Excellent time and territory management skills
• Must be able to walk on construction projects, climb scaffolding, and lift as much as 65 pounds at any given time
• Work a flexible and varied schedule
• Participate in the international business travel, to the United States for your initial training. Please note that any travel visa requirements will be your responsibility to obtain and need to be in hand before applying
• High School diploma or GED required; Bachelor’s degree preferred

WHO SHOULD APPLY?

We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It’s why we haven’t gone through any waves of layoffs – even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. It’s why most of our account managers come from a non-construction background.
Success at Hilti comes down to teamwork and ability – the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another.
This job is #LI-Hybrid, meaning it is field-based and requires daily customer in-person interaction with your home serving as your office location.

Working Conditions: Combination of home office, meetings, driving company vehicle to make sales calls at customer’s office, and making jobsite visits will be expected. Occasional overnight travel may be required.

Adverse Working Conditions:

• Job requires walking on construction sites and uneven surfaces, and may include climbing scaffolding, ladders, and stairs during all seasons of the year
• Construction jobsites may also expose Account Managers to excessively loud noises; ear protection is strongly encouraged and may be required on some jobsites

Safety Equipment Required:

• Hardhat, safety vest, safety glasses, gloves, steel toe boots, and long pants required for working jobsites; must observe and abide by any and all safety regulations as required by Hilti, Occupational Safety & Health Association (OSHA), and General Contractors

Physical Requirements:

• Must be able to walk on construction projects, climb ladders and scaffolding, and able to lift and carry