Business Systems Analyst / Delivery Manager / Scrum Master

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Team

Global Banking and Markets Engineering (GBME) is the fast-moving, award-winning technology engine that powers Scotiabank’s Corporate, Investment Banking, and Capital Markets businesses.

The Role

GBME is searching for Technical Analyst/Delivery Lead/ Scrum Master to liaison between business stakeholders and internal engineering and architect teams, ensuring solutions are developed and delivered on time, efficiently and with high quality for various projects within GBME.

The successful candidate will have a results-oriented and curious mindset with strong technical skills. You will work closely with cross functional teams, including engineers, solutions architects, and business teams to develop and implement market leading solutions that are scalable and deliver excellence, and value to our business partners and customers.

As part of the role, you’ll

• Responsible for the overall success of the project and its delivery, working with cross functional matrix team, and stakeholders to identify resource needs, planning, scope, cost, and day to day oversight of project deliverables, ensuring that program’s business objectives and stakeholder expectations are met
• Define project governance, identify senior stakeholders & sponsors (as needed). Work with project sponsor, and stakeholders to prepare appropriate information for dissemination to the Steering Committee.
• Manage project participants and relationships ensuring project teams are cohesive and operating to common objectives and priorities.
• Work with Project Sponsor to establish the scope of the project and then manage to the established scope. Ensure Project Change Notifications are raised where necessary and approved. If the scope changes identify impacts to the Sponsor and/or Steering Committee.
• Hold meetings and work sessions as necessary to ensure that project management deliverables are met i.e., project planning, risk management, issue management, status meetings
• Motivating the Project Team and maintaining the momentum of the Project against a background of changing and occasionally conflicting priorities
• Ongoing communication of project status, completing monthly Project Status Reports and escalating issues with potential solutions and recommended next steps.
• Ensure the documentation and archiving of project activities, deliverables, tools, and findings for use in future projects
• Responsible for required deliverables as part of Scotiabank’s Enterprise Delivery Framework (EDF), working with the various teams as needed
• Demonstrate an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities.
• Ensure business specifications/requirements documentation is accurately prepared and comprehensive to support sizing/development efforts and as input to various project documentation.
• Develop and deliver Business Requirements Documents, Design Documents, Use Cases, and Process Models as required.
• Participate in the development of detailed project plans, the monitoring of progress against planned objectives, the financial review, and securing consensus and co-operation from users and senior management.
• Work closely across GBME technology teams during all stages of the system development life cycle and bridge the gap between business and technology sides of the solution.
• Liaising between the business community and the IT organization to provide technical solutions that meet user needs.
• Build relationships and communicate effectively with colleagues in Global regions.
• Support production issues and handle escalations during Release cycles as needed.
• Perform ad hoc work as needed

Minimum Qualifications

• Fluent in English and Spanish, including written communication
• Experience working across multiple teams and functions, as Delivery Lead or Scrum Master with a minimum of 4+ years of experience leading technology projects
• 3+ years practical experience and product business knowledge in capital markets.
• Minimum 3 years’ working knowledge of databases such as SQL Server, with the ability to create and run queries independently.
• Proficiency in Agile methodologies and ceremonies (Scrum, Kanban, etc.) with proven working knowledge in Jira and Confluence tools.
• Hands-on experience leading release management activities for successful delivery of product launches
• Experience working with all phases of SDLC (Software Development Life Cycle).
• Proficient with Unix Tools, shell scripting (Bash, Perl, Python, etc.), SQL queries, PL/SQL, and SQL Loader - or equivalent
• Ability to adapt quickly to new processes and standards, with a strong commitment to providing exceptional customer service.
• Proven ability to translate business requirements into technical specifications and deliver working results.
• Excellent analytical, problem-solving, and communication skills.
• A recognized undergraduate degree or diploma in business administration, computer science, or a related field required.
• Excellent working experience of Microsoft suite of products (Word, Excel, PowerPoint, Project).

Preferred Qualifications

• An understanding of the Bank’s application system and software from a business/technical viewpoint is required to assess the impact of development and/or changes to the overall data processing environment.
• Experience managing projects that span change in front, middle or back-office systems and teams.
• Experience with but not limited to PL/SQL, SQL Loader, UNIX Tools, shell scripting (Bash, Perl, Python), JAVA, XML, HTML, is an asset.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone.
• Remote-friendly work environment will provide you with the flexibility to perform at your best.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

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Location(s): Canada : Ontario : Toronto