Night Shift Service Advisor

J.D. Irving, Limited


Date: 4 days ago
City: Dieppe, NB
Contract type: Full time
Job Description

We currently have an opening for a Night Shift Service Advisor for our Dieppe location. Shifts are from 4:00pm until 12:00am. The successful candidate will need to be an enthusiastic, highly motivated individual who is passionate about providing excellent customer service.We Offer:

  • Competitive wages
  • Quarterly bonus
  • Registered retirement savings plan with company match
  • Health, dental, vision and prescription benefits
  • Life insurance
  • Disability benefits
  • Maternity leave top up program
  • Paid vacation
  • Paid sick time
  • Shift premiums
  • Fitness reimbursement program
  • Paid training
  • Clothing allowance program
  • Employee recognition program
  • Company discounts
  • Excellent training programs

Responsibilities

  • Welcome customers to the branch, acquire information and open repair orders as required.
  • Assist in assigning priority of work and time to complete repairs.
  • Record and file all documents related to repair orders, including getting background info from technicians for warranty purposes.
  • Close repair orders.
  • Present and explain repair invoices to customers.
  • Ensure invoices are paid or placed on account prior to releasing vehicles.

Qualifications

  • Experience as a service advisor in heavy truck industry preferred.
  • Heavy equipment or automotive experience will be considered an asset.
  • Knowledge of MS Office suite, CDK or other shop software.
  • Bilingualism would be an asset.
  • Capable of multitasking.

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