Business Improvement Specialist

The Business Improvement Specialist is the perfect role for a critical thinker and creative problem solver who is eager to drive projects to completion for real improvement. As a key member of the JDI Human Resources Operations Team, the Business Improvement Specialist will focus on ensuring that HR processes are continually improving to deliver value and exceed our employees’ and our businesses' expectations.

The Business Improvement Specialist will lead hands-on through delivering improvement projects, coach team members and lead organizational change related to HR processes.

Key Responsibilities

• Leading and facilitating improvement projects and workshops
• Serving as an internal expert on continuous improvement tools and techniques
• Facilitating process mapping and assessment to design daily management approaches in collaboration with subject matter experts
• Collaborating with all JDI businesses to understand opportunities for improvement and implement using customer-centric solutions
• Coaching Human Resources professionals in the establishment of best practices for Process Management and Daily Management

Qualifications

• A Post-secondary degree
• Three to five years of professional experience in an operations, business, or continuous improvement environment
• Highly motivated with strong analytical, organizational, and communication skills
• Strong teamwork skills and proven experience influencing and leading change
• Experience facilitating groups in the development of processes
• Lean/Green Belt program certification is an asset
• Proven track record of delivering results and managing multiple assignments
• Experience with Project Management and Human Resources processes are considered an asset

Irving Business Services is a vital support function within J.D. Irving, Limited, delivering expertise in essential areas such as Finance, Human Resources, Supply Chain, Health and Safety, Communications, and Legal. By managing resources, delivering fast and flexible outcomes, and fostering innovation, Irving Business Services plays a critical role in driving operational success and supporting the company’s long-term strategic goals. With a focus on collaboration and continuous improvement, Irving Business Services offers exciting opportunities for growth and development within a leading organization.

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.