Clinical Care Leader, Ambulatory Care

About The Ottawa Hospital

Inspired by research and driven by compassion!

The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges while continually engaging with the community to support our vision for better patient care.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Position Information

Reporting to the Clinical Manager, this position is delegated provision of leadership, direction, and supervision to ensure that the day-to-day operation of the ambulatory care clinics is running effectively and efficiently. On a daily basis, this position will ensure that the delivery of organized clinical services is provided to the patient population, that all aspects of service are fully integrated, the services are provided safely and at the highest quality of care and that corporate priorities and initiatives are managed effectively. In addition, this position will ensure an integrated relationship with the physician lead and Clinical Manager to operate the different ambulatory care clinics.

This position also acts as the Morgue Coordinator, working closely with Health Records, Security, and patient's families to ensure efficient operations within the morgue.

This position is temporary until approximately until June 1, 2026.

Rotation/Shifts

Days, 8 hour shifts.

What You Will Bring

• Baccalaureate Degree in a regulated Health Profession, Health Administration or a related field;
• Registered Health Professional eligible to practice in Ontario;
• Certifications relevant to the unit and patient population;
• Minimum of three (3) years recent clinical experience in a related area of health care delivery in a tertiary care health centre;
• Experience in a leadership or management capacity;
• Ability to learn and apply hospital policies and procedures, relative legislation, collective agreements, Canadian Hospital Accreditation Standards, Professional Disciplines Standards for Ontario;
• Excellent knowledge of principles of management and research based practice;
• Knowledge of health care disciplines in clinical services and their role in patient care;
• Knowledge and ability to enhance continuum of care;
• Ability to respond to large numbers of simultaneous demands from staff, physicians, Logistical Services, Human Resources, etc.;
• Active participation in work related initiatives;
• Expert communication skills with a variety of individuals and groups;
• Demonstration of leadership and facilitator/coaching skills;
• Excellent organizational, interpersonal, problem solving and decision-making skills;
• Ability to be an effective change agent;
• Ability to determine feasibility of potential research, educational or clinical initiatives;
• Strives to undertake all activities in an efficient and effective manner;
• Proven ability in working effectively with all members of health-care team;
• Ability to identify potential for patient or institutional risk and intervene appropriately;
• Demonstrated ability to adjust to new and unexpected events;
• Ability to work independently;
• Exhibits mature judgement in clinical, educational and administrative matters;
• Basic computer knowledge (Microsoft Office, Outlook).
  
  
  

You will stand out with:

• Membership in relevant association;
• Proficiency in English and French – oral expression (advanced level) and comprehension (advanced level).
  
  
  

What You Can Expect From Us

The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.

We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.

The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

Interested? Apply today!

If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted.

The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.