Service Advisor
Midas Auto Experts
Date: 3 days ago
City: Mississauga, ON
Contract type: Full time
Benefits:
Responsibilities
The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including:
- Bonus based on performance
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Vision insurance
Responsibilities
The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including:
- Develop and present estimates, source parts and sell jobs to customers
- Interpret inspection results (working with Technician) and present results to customers
- Deliver superior customer service while listening and consulting customers
- Contributing to the effectiveness of peers to promote success
- Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
- Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates
- General automotive knowledge
- 1 year experience in the automotive industry
- Excellent customer service skills
- Good communication skills
- Team-building skills
- Valid driver’s license
- Ability to work a flexible schedule including weekends, evenings, and holidays
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