Inspection Technician

Workplace Flexibility: Onsite

For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling.

Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.

Our five Core Values empower us to achieve Our Purpose:

Patient Focus, Integrity, Innovation, Impact and Empathy.

Learn more about Life at Olympus.

**Please note: All correspondence will be sent from our Olympus domain (@Olympus.com). If you receive correspondence from an entity other than @Olympus.com, it is likely not legitimate.

Job Description

Under direction of the Estimation Supervisor, Technician, Inspection I shall evaluate, troubleshoot, disassemble, assemble, repair and/or inspect Endoscopes to assure proper function. Uses a variety of small hand tools and test equipment to make repairs and facilitate disassembly and reassembly. Completes and maintains accurate service records both electronically and manually. Ensures that safe work practices are employed by observing guidelines established or enforced by Olympus. May be assigned to support business needs by working in other areas outside their primary responsibility. Proactively participates in the quality systems, quality improvement and “5S” programs as directed by the Estimation Supervisor. Maintains confidentiality of documents and processes. The Technician is responsible to ensure that all repairs are completed within Mission Critical timelines and ensure the most productive use of the technician’s time. This position will impact on customer satisfaction and help create customers for life. Inspection Technician I must accomplish these objectives while maintaining a clean, well-organized work environment. The Technician will be expected to maintain acceptable standards for attendance and punctuality, and as a condition of employment, work overtime as needed.

Job Duties

• Work in the Inspection Team to inspect and document all incoming and outgoing medical repairs and loaners to ensure they meet our standards.
• Perform advanced diagnostics on the products using small hand tools and soldering for accurate inspection result.
• Ensure the inspection is conducted in accordance with ES-WEB instructions Create Estimates using Datasweep, assigning Labor codes for Major and/or Minor repairs Maintain and improve productivity level to achieve daily/monthly Key Performance Indicator (KPI).
• Meet 5S Standard. Understanding of DMN (Discrepant Material Notice) process for repair failures.
• Participate and Support in training, as needed, to enhance product knowledge and awareness of Quality Management Systems.
• Support and creation of Non-Conformance Report and Corrective Action Preventative Action.
• May recommend changes in work instructions and standards to improve process efficiency and effectiveness.
• Adheres to all company policies, procedures, SOPs (Standard Operating Procedures) and WIs (Work Instructions).
• Understand and meet TSGG (Technical Service Global Guidelines) requirement.
• Support all other groups in the Service and Repair department as needed. Perform all other essential duties as directed.

Job Qualifications

Required:

• High school diploma required.
• A graduate of a community college (1-2 year program) with a technology concentration preferred.
• Experience in technical repairs with mechanical and/or electronic equipment preferred.
• Willing to work overtime as required.

Preferred:

• Experience in technical repairs with mechanical and/or electronic equipment preferred.
• Service responsibilities include the handling of products and equipment that may have potentially come in to contact with blood or bodily fluids.
• Knowledge of Health Canada regulations desirable.
• Effective and timely communication both oral and written.
• Must have good interpersonal skills.
• Must have knowledge of Microsoft Office and proficiency with other software programs.
• Able to perform required duties with minimum supervision.

**Olympus Canada requires that all employees working in areas that may be exposed to these risks either provide proof of the Twinrix (Hepatitis A and B) vaccination or sign a waiver accepting the possible risk of exposure from not being vaccinated. If you have severe allergies or ever had a severe allergic reaction to a vaccine please seek medical advice before taking this vaccine. ADD COVID vaccination statement

Why join Olympus?

We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.

Equitable Offerings you can count on:

• Competitive salaries, annual bonus
• Comprehensive medical benefits and pension plan
• Generous Paid Vacation and Sick Time
• Paid Parental Leave and Adoption Assistance

Connected Culture you can embrace:

• Work-life integrated culture that supports an employee centric mindset
• Offers onsite, hybrid and field work environments
• Paid volunteering and charitable donation/match programs
• Diversity Equity & Inclusion Initiatives including Employee Resource Groups
• Dedicated Training Resources and Learning & Development Programs
• Paid Educational Assistance

Are you ready to be a part of our team?

Learn more about our benefit and incentives.

At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com.

Olympus is dedicated to building a diverse, inclusive and authentic workplace

We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.

Let’s realize your potential, together.